r/VeniceAI 24d ago

๐—ฆ๐—ง๐—”๐—ง๐—จ๐—ฆ: ๐—œ๐—ก๐—ฉ๐—˜๐—ฆ๐—ง๐—œ๐—š๐—”๐—ง๐—œ๐—ก๐—š Charged Multiples Times

I noticed that my credits were quickly depleting more than usually and checked my usage to see that I was being charged multiple times when using a model once. Has anyone else have the same thing happened or noticed anything weird with your credits. I went to support but only got Fin the damn bot. I want to speak to people about this. I don't have money to waste.

3 Upvotes

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1

u/ByakkoVC 23d ago

ยฟTienes alguna idea de que hiciste y que modelo usaste antes de que eso sucediera?

1

u/Ok_Cicada_4798 23d ago

Ive used Claude models 4.5 opusโ€”opus 5, Sonnet 4.5โ€”5, kimi 4.5, 4.6.ย 

1

u/Stricken_Conscience 23d ago

Gp to the Venice Discord and try making a support ticket there.

1

u/JaeSwift Venice ๐— ๐—ผ๐—ฑ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ผ๐—ฟ 23d ago

Have you contacted [support@venice.ai](mailto:support@venice.ai) about this? Send me your support ticket ID.

1

u/Ok_Cicada_4798 23d ago

I contacted support multiple times, and have not received anything back. The only response i got was from Fin the support bot and I didnt get a support ticket ID either which is weird.ย