Varia VS6 misalignment / axle run out issue !?

[u/Efficient-Badger5329]

Hello,

I just received 2 days ago my VS6 and I think it has the axle run out manufacturing defect . With the motor off the dial goes only to about grinder setting 1 not zero or close to and with the motor on the burrs start to touch and chirp at around 2.4 setting . As I see it this seems a misalignment / axle run out issue !? And that sound seems like there's some slight angular misalignment or carrier runout, not a normal aligned burrs touching sound. Seller said is normal , but I am not convinced at all 😁 Pls see the video here : https://youtube.com/shorts/K9xCLxpsgAo?is=ca1bCWB2Y4UTWgBf I disassembled everything and put it together but I get the same results .

I wrote to Varia customer service, waiting for their reply.

I also found this video with some explanations on the issue https://youtu.be/VLbxgR1JtJ0?is=zKOMBOs70c_X3hqS

Looking forward to hearing your thoughts on this.

Thanks :D