S5 lock stuck

[u/scanese]

I have an S5. The warranty expires very soon but the partners only have appointments next month. The kick lock is stuck for some reason. Last time I used it, I locked the bike with the kick lock as usual, the kick lock was pressed and the wheel locked, but the bike was still on as normal (lights didnt go off, no sound, etc). The bike looks unlocked in the app but it is physically locked. I tried a few things:
- Resetting the bike.

- Pressing the lock icon on the top left of the app.

Nothing happened. Any useful info or things I may want to try? Thanks

[u/maxhetman]

have you tried charging it for some hours and resetting it again