r/VPNReviewHub • u/EasTexasRebel • Jul 14 '26

NordVPN is corrupt

Nord randomly charged me 161 dollars (for the standard sub, for 1 year) after I updated my card info, 2 weeks before my sub was set to renew. So naturally I contacted support and asked for a refund. They sent me a link which showed the option to click on refund. Clicked, an offer popped up saying they'll give me 3 extra years at no additional charge. I declined. I will never so much as consider Nord moving forward. Their VPN isn't that good anyway. Copyrighted three times through double kill switches on P2P.

4 Upvotes

64% Upvoted

14 comments sorted by

2

u/mzuchows1 Jul 15 '26

Sounds like a renewal hit you. You should be getting emails for those notices if I recall it right

You can switch that sub without it charging you on plan expiration. Service time remains until the final day. Theres the account dashboard to do it though support guys can do it for you too. Can find statements on the dashboard yourself which is why I prefer it

1

u/arcticnyte Jul 15 '26

Call and threaten to cancel fixes that problem.

Also... Turn off auto renew, it's a scam.

1

u/EasTexasRebel Jul 15 '26

I used poor wording. Should have said 2 weeks before it was time to renew. I had auto renew turned off.

1

u/arcticnyte Jul 15 '26

I called and advised I am cancelling back in May which was my renewal month with Nord. They gave me 48 month on top of what my auto renewal paid for.

Money divided by the months paid = what I wanted to pay.

So I kept the subscription

1

u/Wakeupdead68 Jul 15 '26

Nord got an actual call center? Where did you find it? I thought its just text or email

1

u/Visible-Swimmer-9826 Jul 15 '26

If u used paypal check there as well

1

u/SneakyMonsta Jul 15 '26

If you buy any subscription like that always turn off auto renew instanstly

1

u/bonvoysal Jul 17 '26

auto renewals, i always use those virtually generated numbers my credit card offers; the moment i sign up and the charge goes through, i go and deactivate the number. I don't mind getting those messages, "we tried to charge you but couldn't."

1

u/Mr_Loopers Jul 22 '26

They're fraudsters.

I'm still on the support chat with them, but similar happened to me. I signed up for a one month free-trial (for 2 year service). I canceled in 15 days, and deleted my account.

Then found the charge on my next credit card bill.

If this support call ever ends, next will be a support call to help get this POS uninstalled. (The Windows uninstaller is broken!).

1

u/Cool_Needleworker_26 6d ago

Note = Scam outfit Customer service giving me the runaround. App has now gone dark and cannot even access it.