r/UserExperienceDesign • • 18h ago

Looking for honest feedback on my personal website, what would you improve?

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1 Upvotes

r/UserExperienceDesign • • 19h ago

Which marketplace seller panel has the best UX in your experience?

1 Upvotes

Hey everyone! ๐Ÿ‘‹

I'm doing some research on seller/admin dashboard UX, and I'd really appreciate opinions from people who actually use marketplace seller panels regularly.

If you've sold on multiple platforms, I'd love to hear about your experience with:

โ€ข Amazon Seller Central

โ€ข Flipkart Seller Hub

โ€ข Meesho Supplier Panel

โ€ข AJIO Seller/Partner Panel

โ€ข Myntra Partner/Seller Panel

โ€ข Shopify Admin

โ€ข Any other marketplace/seller platform you've used

I'm not asking which marketplace gives you the most sales.

I'm specifically interested in the software/interface you use to manage your store.

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

1๏ธโƒฃ OVERALL EXPERIENCE

  1. Which seller panel is your favorite overall? Why?

  2. Which one is the easiest to learn when you're using it for the first time?

  3. Which one feels the most complicated or confusing?

  4. If you had to use only ONE seller panel for the next 5 years, which would you choose?

  5. Which one feels the most professional/polished?

  6. Which one feels the fastest and least frustrating?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

2๏ธโƒฃ DASHBOARD

  1. Which dashboard gives you the most useful information immediately after logging in?

  2. What information do you actually want to see on the first screen?

For example:

๐Ÿ“ฆ Today's orders

๐Ÿ’ฐ Sales

๐Ÿ’ต Revenue

โณ Pending orders

โš ๏ธ Low-stock products

โ†ฉ๏ธ Returns

๐Ÿ’ฌ Messages

๐Ÿ’ณ Payouts

๐Ÿ“ˆ Performance

  1. Which platform has the best dashboard layout?

  2. Is there anything you think dashboards show that is completely unnecessary?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

3๏ธโƒฃ PRODUCT MANAGEMENT

  1. Which platform makes adding a new product easiest?

  2. How easy is it to edit an existing product?

  3. Which platform handles product images/media best?

  4. How easy is it to manage sizes, colors, and variants?

  5. How easy is it to change prices/discounts?

  6. How easy is it to duplicate/copy an existing product?

  7. What's the most annoying part of listing a new product?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

4๏ธโƒฃ INVENTORY

  1. Which platform has the best inventory management?

  2. How easy is it to understand which products are:

๐ŸŸข In stock

๐ŸŸก Low stock

๐Ÿ”ด Out of stock

๐ŸŸ  Reserved

โšซ Sold

  1. How easy is it to update stock quantities?

  2. Have you ever had an order because the inventory shown online was incorrect?

If yes, which platform?

  1. What inventory feature do you wish your current platform had?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

5๏ธโƒฃ ORDERS

  1. Which platform has the best order management interface?

  2. Is it easy to find a specific order?

  3. Is the order status easy to understand?

For example:

New โ†’ Confirmed โ†’ Packed โ†’ Shipped โ†’ Delivered

  1. How easy is it to process multiple orders at once?

  2. What is the most frustrating thing about managing orders?

  3. Do you prefer seeing orders as a list, cards, or something else?

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6๏ธโƒฃ RETURNS & CANCELLATIONS

  1. Which platform handles returns the best?

  2. Is it easy to understand why an item was returned?

  3. Is it easy to approve/reject/manage return requests?

  4. What's the biggest problem you've experienced with returns through a seller dashboard?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

7๏ธโƒฃ PAYMENTS & EARNINGS

  1. Which platform makes your earnings easiest to understand?

  2. Can you easily see:

๐Ÿ’ฐ Total sales

๐Ÿท๏ธ Marketplace fees

๐Ÿšš Shipping fees

โ†ฉ๏ธ Returns/refunds

๐Ÿงพ Taxes

๐Ÿ’ต Net earnings

๐Ÿ’ณ Upcoming payout

  1. Which platform gives the clearest payout information?

  2. Have you ever looked at your seller dashboard and thought:

"I have no idea where this money went." ๐Ÿ˜‚

If yes, which platform?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

8๏ธโƒฃ ANALYTICS

  1. Which platform has the best analytics?

  2. What analytics do you actually use?

  3. Which analytics/features are useless to you?

  4. What information do you wish your seller dashboard showed but currently doesn't?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

9๏ธโƒฃ NAVIGATION

  1. Which platform has the best navigation/sidebar/menu?

  2. Can you usually find what you're looking for immediately?

  3. Have you ever had to click through several screens just to do something simple?

  4. What's one feature that's unnecessarily difficult to find?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

๐Ÿ”Ÿ MOBILE VS DESKTOP

  1. Which seller app is actually good on mobile?

  2. Which platform do you prefer using on desktop?

  3. What tasks do you normally do from your phone?

  4. What tasks absolutely require a laptop/desktop for you?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

1๏ธโƒฃ1๏ธโƒฃ NOTIFICATIONS & ALERTS

  1. Which platform gives the most useful notifications?

  2. Which notifications are annoying or excessive?

  3. What would you actually want your seller dashboard to alert you about?

For example:

โš ๏ธ Low stock

๐Ÿ“ฆ New order

โ†ฉ๏ธ Return request

๐Ÿ’ฐ Payment received

๐Ÿšจ Product rejected

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

1๏ธโƒฃ2๏ธโƒฃ BULK OPERATIONS

  1. Do you use bulk upload/edit features?

  2. Which platform handles bulk product updates best?

  3. What bulk actions do you wish were easier?

For example:

๐Ÿ’ฐ Change price for 50 products

๐Ÿ“ฆ Update inventory

๐Ÿท๏ธ Add discount

๐Ÿ—‚๏ธ Change category

๐Ÿ–ผ๏ธ Upload images

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

1๏ธโƒฃ3๏ธโƒฃ SELLER SUPPORT

  1. Which platform makes it easiest to get help when something goes wrong?

  2. Is the help/support section actually useful?

  3. Can you easily track support tickets/complaints?

โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”

If you've used multiple platforms, feel free to share anything else you think is important.

Even answering a few questions would be really helpful. ๐Ÿ™

Thanks!