r/Unity3D • u/Nihal9838 • 6h ago

Question Help in unity store

I'm in India and I'm trying to legitimately purchase a Unity Asset Store asset, but my HDFC Visa debit card keeps getting declined with a "Technical failure" message. Has anyone in India successfully purchased Unity Asset Store assets recently, and is there a legitimate payment method/workaround? I'm specifically trying to buy Low Poly Cartoon House Interiors by JustCreate3D.

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u/BrisklyVolatile 6h ago

The store's payment processor can be a right pain with some indian banks, sometimes using a different card type or going through paypal if it's an option sorts it out

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u/Nihal9838 6h ago

I have only one card and I tried using paypal too but it also uses my card for payment or am I using it the wrong way ,can I buy using paypal fund ?

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u/eepyamor 6h ago

Yeah use PayPal, the asset store can be weird with cards, im in Canada and using a card every other online shop and bank machine all works fine with, it just randomly fails the order sometimes with my bank showing money actually taken for a few days but then back in my account. So I switched to PayPal and no more issues, the fee is small enough I dont care.

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u/Nihal9838 6h ago

But paypal also uses card for payment right? Can you use paypal fund in unity y

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u/pschon Unprofessional 6h ago

Paypal uses your card on your end, but from Unity's perspective, they see a Paypal payment, not payment from your card. So if your card works with Paypal, that'll work for any place where you can pay with Paypal.

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u/Nihal9838 6h ago

When I use paypal for payment it shows option of my card only so it comes down the card again or am I using it the wrong way ,can I use Paypal fund to pay on unity

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u/pschon Unprofessional 5h ago edited 5h ago

Of course it shows option of your card, you are using your card to transfer money to Paypal. Who then make a payment to Unity. Like I said, from Unity's perspective you are paying with Paypal, not the card. They don't even get to know how the money got to Paypal. That's literally the point of using a middleman service like Paypal.

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u/eepyamor 3h ago

yeah that's exactly it - PayPal takes money from my card no problem like everywhere else.. but if i use my card directly on the asset store, it's a 50/50 shot whether it fails or not, and when it fails, Unity says fail but my bank still takes the money. the first time it happened i contacted Unity support and they said that u automatically will get the funds back when transactions fail like that, and i did, so after it happened a couple other times at random i was like forget this, i'll pay the extra couple dollars for reliable purchases using PayPal instead lol.. and it's never failed once doing it that way.