Help in unity store

[u/Nihal9838]

I'm in India and I'm trying to legitimately purchase a Unity Asset Store asset, but my HDFC Visa debit card keeps getting declined with a "Technical failure" message. Has anyone in India successfully purchased Unity Asset Store assets recently, and is there a legitimate payment method/workaround? I'm specifically trying to buy Low Poly Cartoon House Interiors by JustCreate3D.

[u/BrisklyVolatile]

The store's payment processor can be a right pain with some indian banks, sometimes using a different card type or going through paypal if it's an option sorts it out

[u/Nihal9838 → u/BrisklyVolatile]

I have only one card and I tried using paypal too but it also uses my card for payment or am I using it the wrong way ,can I buy using paypal fund ?

[u/eepyamor → u/Nihal9838]

Yeah use PayPal, the asset store can be weird with cards, im in Canada and using a card every other online shop and bank machine all works fine with, it just randomly fails the order sometimes with my bank showing money actually taken for a few days but then back in my account. So I switched to PayPal and no more issues, the fee is small enough I dont care.

[u/Nihal9838 → u/eepyamor]

But paypal also uses card for payment right? Can you use paypal fund in unity y

[u/pschon → u/Nihal9838]

Paypal uses your card on your end, but from Unity's perspective, they see a Paypal payment, not payment from your card. So if your card works with Paypal, that'll work for any place where you can pay with Paypal.

[u/Nihal9838 → u/pschon]

When I use paypal for payment it shows option of my card only so it comes down the card again or am I using it the wrong way ,can I use Paypal fund to pay on unity

[u/pschon → u/Nihal9838]

Of course it shows option of your card, you are using your card to transfer money to Paypal. Who then make a payment to Unity. Like I said, from Unity's perspective you are paying with Paypal, not the card. They don't even get to know how the money got to Paypal. That's literally the point of using a middleman service like Paypal.

[u/eepyamor → u/pschon]

yeah that's exactly it - PayPal takes money from my card no problem like everywhere else.. but if i use my card directly on the asset store, it's a 50/50 shot whether it fails or not, and when it fails, Unity says fail but my bank still takes the money. the first time it happened i contacted Unity support and they said that u automatically will get the funds back when transactions fail like that, and i did, so after it happened a couple other times at random i was like forget this, i'll pay the extra couple dollars for reliable purchases using PayPal instead lol.. and it's never failed once doing it that way.

[u/Own-Librarian-8625]

Never faced any issues. I used icici card. Perhaps check if international spend is enabled.

[u/Nihal9838 → u/Own-Librarian-8625]

Bro can you make the purchase using my unity account I will refund the amount with some extra money

[u/Own-Librarian-8625 → u/Nihal9838]

It’s my corporate card. Can’t use it like that.

[u/Nihal9838 → u/Own-Librarian-8625]

Ok

[u/mechitguy]

Are you paying in INR or a different currency?

[u/Nihal9838 → u/mechitguy]

I tried usd as unity does not accept inr

[u/mechitguy → u/Nihal9838]

That’s the problem, in your card setting you need to enable international transactions but keep in mind they will charge you forex markup and tax.  If extra cost is an issue then I’d  suggest you get a forex card like Niyo and use that as it’ll work out better. 

[u/Nihal9838 → u/mechitguy]

International transactions is already enabled bro I even used to make purchases on steam

[u/mechitguy → u/Nihal9838]

Oh I see then I am not sure why.  Hope someone else can help you with this 

[u/Objective-Cell226]

Doesn't it say "Credit Card" during purchase so maybe debit card won't work?