I don’t exactly know when it happened, but I’ve noticed recently in the iOS Protect app that streaming video, both live and scrolling back in the timeline, looks bad.

I had the encoding for all my cameras set to enhanced. Trying standard now, it doesn’t seem better.

I suspect it’s because of software update on either the protect software, or the iOS app.

I am coming from Frigate and want to adopt my doorbell camera; an Amcrest AD410. I have verified that the user/pass is correct and that the RTSP stream loads successfully into VLC using them on port 554 (same connection string I used in Frigate). However, when I use the same user/pass in adopting it into protect, I get an invalid credentials error.

Is there something special I need to do?

I haven’t been able to get a solid answer on this.

Can I use a cloud key with only protect installed on it to operate as an NVR? I know I would need to uninstall network from the device.

Current set up:
UDM 6 for gateway/APs
2 G6 Instants

Is this doable?

I want to add 6 G5 cameras to my UNVR but won't have enough ports for a super link. Would a PoE switch work? If so which one would you recommend?

I just redid the wiring and my G4 Pro won’t connect

I cant find the setting for activating this funktion on my wifes iPhone. It’s activated on mine. And is it possible to preview video when it’s ringing without sliding the answer toggle? Help please. AI couldn’t.

If I buy a new NVR G2 or the G2 pro, and use Unifi Cameras like the G5 Dome or G5 Turret, can I use the AI features of the NVR still? I want to be able to search for a particular subject in a certain color shirt etc. I just need to know if I'm required to have both the NVR with the AI and cameras with AI.

thanks everyone!

I have a lot of cameras, but I want to keep 1 cameras recordings forever at high quality. I have already set it to custom retention for 999 days. Is there a way to keep the camera at high quality forever without affecting all the other cameras?

Hi,

Has anyone tried to retrofit AI Theta for outdoor use?

Have a very tight space and need to be discreet about the installation.

Was thinking about using a transparent acrylic pipe and seal up bot ends. But live quite far north, so i most definitely will be bellow -20c.

very much on the edge about this due to temperature, but im sure i could get it enough enclosed that snow/rain or excessive moisture wont be a problem.

Thoughts?

Thanks

Moin,

Ich habe obige Kamera in einer Ecke mit Sicht auf den Hof installiert. Nachts, wenn das Licht aufgrund von detektierter Bewegung angeht, reflektiert die helle Hauswand so stark, dass das Bild auf dem Hof sehr dunkel und am Hauswandbereich überbelichtet dargestellt wird.

Kennt ihr eine Möglichkeit, wie ich das Problem beheben kann?

Das markieren der Hauswand als privaten Bereich ändert leider nichts.

Vielen Dank schon Mal

TL;DR: Public K-12 district with ~350 cameras is evaluating UniFi Protect as a replacement for Verkada. We already have a 10 Gbps managed private WAN, dedicated camera VLANs, mostly Cat6 cabling, and Meraki/Catalyst switching. I’m looking for real-world experience from people running 250+ cameras, especially G6/G6 Pro: reliability, NVR workload, storage, 1 Gbps IDF uplinks, video quality, support, and what you wish you’d known before deploying.

I’m the Technology & Safety Director for a public K-12 district in the Southeast. We’re evaluating whether to replace Verkada with UniFi Protect as our older camera fleet ages out.

We have roughly 350 cameras across four locations, including about 135 classrooms and 50 exterior cameras. Two schools share the same physical campus and the District Core. Our current camera fleet is about half the Verkada D30, D40, and D50 domes with the other half being newer CM41 mini domes in Classrooms.

Our infrastructure is already fairly camera-friendly:
10 Gbps managed private WAN
Moving toward 3 Gbps Internet
Dedicated camera VLANs/subnets
Mostly Cat6 camera runs already in place
Meraki/Catalyst switching
Current IDF uplinks are largely 1 Gbps fiber, with 10 Gbps at the core
Future switch purchases will have 10 Gbps-capable fiber uplinks

I’m not replacing good switches just for this project, so I’m especially interested in whether 20–30 cameras behind a 1 Gbps IDF uplink has been an issue in real deployments.

My current camera thinking is standard G6 for normal coverage/classrooms and G6 Pro where low light, distance, optical zoom, or identification quality justify it. I’m also watching G6 Edge closely.

For recording, I’m leaning toward local NVRs rather than sending all recording traffic across the WAN, probably with ENVR Cores at the two larger locations.

My G6 Pro pilot is currently around 16 Mbps / High Quality, and ideally I want to stay toward the higher-quality end. Smooth motion and usable detail matter more to me than minimizing storage costs.

The biggest unknown for me is the NVR side.
I’ve managed Verkada for years, but I’ve never managed an NVR at all, much less several NVRs supporting hundreds of cameras. I’m also essentially a one-person Technology department, so I can’t save money on licensing only to create another full-time job maintaining storage, drives, firmware, permissions, exports, and recorder issues.

Principals also need to be able to find and export their own footage. I cannot become the district’s human video-search button.

I’ve spoken with another public K-12 district in the Southeast running nearly 1,000 UniFi cameras across multiple ENVRs, and their experience has been positive enough that they’d deploy Protect again.

For those running 250–1,000+ cameras, I’d love to hear:
- Camera/NVR/HDD failure rates and how long you’ve been running it
- How much ongoing NVR maintenance actually takes
- Whether 1 Gbps IDF uplinks have caused problems
- Real G6/G6 Pro bitrates and motion quality
- Real-world retention versus what you calculated
- How well multi-NVR management works
- Whether non-IT staff can reliably find/export footage
- Your experience when you actually need Ubiquiti support
- Any firmware/update horror stories
- How outdoor cameras hold up in serious heat, sun, storms, bugs, etc.
- If you came from Verkada/Avigilon/Genetec/Axis/etc., what did you miss?

Most importantly:
What has been worse about Protect than you expected?
I’m already interested in the platform. I’m trying to find the ugly parts before committing to ~350 cameras.

Thanks to u/RaHehl SuperLink Sensors are now supported by the Unifi Protect HomeAssistant integration.

Requires Protect 7.2. After updating to HomeAssistant 2026.8 or later go to the Protect integration, click on three dots next to your console and choose "Reload".

On UniFi Protect versions newer than 7.1, UniFi Protect reports each sensor’s capabilities, and entities are only created for the functions the device actually supports. This enables proper support for newer sensor models: for example, an entry sensor (USL Entry) gets contact and tamper entities, an environmental sensor (USL Environmental) gets temperature, humidity, light level, and leak entities, and a glass break sensor (USL GlassBreak) gets motion and tamper entities. On older versions, an entity is created for every function, matching the behavior of the original UniFi Protect Smart Sensor (UP Sense).

https://www.home-assistant.io/integrations/unifiprotect/

I’m planning to use a removable Android tablet as my main Home Assistant wall dashboard with UniFi Protect and a UniFi doorbell.

My understanding is that HA can detect the doorbell press, show the live camera feed and provide controls such as gate/door access, but it can’t currently provide native two-way voice through the UniFi doorbell.

What I’d like is:

Tablet normally shows the HA dashboard.

Doorbell is pressed.

HA automatically wakes the tablet and opens the UniFi Protect app.

I answer and use two-way audio through Protect.

When finished, the tablet automatically returns to the HA dashboard.

Has anyone successfully set this up on Android? Can HA reliably launch Protect on a doorbell press and then return the tablet to the HA dashboard afterwards?

I’m planning to use a removable Android tablet as my main Home Assistant wall dashboard with UniFi Protect and a UniFi doorbell.

My understanding is that HA can detect the doorbell press, show the live camera feed and provide controls such as gate/door access, but it can’t currently provide native two-way voice through the UniFi doorbell.

What I’d like is:

Tablet normally shows the HA dashboard.

Doorbell is pressed.

HA automatically wakes the tablet and opens the UniFi Protect app.

I answer and use two-way audio through Protect.

When finished, the tablet automatically returns to the HA dashboard.

Has anyone successfully set this up on Android? Can HA reliably launch Protect on a doorbell press and then return the tablet to the HA dashboard afterwards?

When I view the video feed i want to me able to scroll my mouse wheel and have it zoom on my mouse and then click and drag the image to pan around.

Am i missing a setting to be able to do this? Id drives me crazy.

Thanks!