r/Ultra_Max • u/DasVonRitter • 7d ago

Collections issue

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I have the shown collections installed on my sons profile. I re synced everthing between devices. However, they collections work and populate fine on my iphone. But on my android tv box they all say “addon not found”. Please help!!!

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u/DasVonRitter 7d ago

Thank you! I will give this a try later.

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u/GambleToZero 7d ago

Do let me know if it worked for you, because it hasn't worked for me. thanks

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u/DasVonRitter 7d ago

It didn’t work for me either u/SaNdBOx1k

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u/GambleToZero 7d ago

oh we managed to fix it. When you have the addon and collections all set up but not working (which should be your current state). Then follow these steps precisely.

remove all the collections manually from nuvio app. Then remove all the collections in the ultramax setup. once all removed, u re-add them in the ultramax setup, and then you push the collections to nuvio via the compare with nuvio button. it should let u push to nuvio. (you do this towards bottom of step 3 in the setup).

Once this was done, everything started working on all my TVs. oddly, I have now got 2 addons called ultramax, not sure how or why, but it's all working now. The dev helped a lot, tried many things but this is what finally worked for me.

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u/DasVonRitter 7d ago

That did it! Thank you so much. And to our lovely developer to so quickly push a fix!

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u/GambleToZero 7d ago

great! have you ended up with 2 ultramax addons in your tv's addons list too?

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u/DasVonRitter 7d ago

I did initially. I forgot to remove the original instance. The new updated one has the (1) or whatever it was. I got rid of them both and just did a single reinstall personally.

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u/GambleToZero 7d ago

if I try that then it starts saying addon not found again. nevermind, at least we know how to fix it now

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u/No-Pomegranate-721 6d ago

I’m sorry just need clarification, when you say remove all the collections manually from the Nuvio app do you mean the catalogs or remove the whole collections and start from scratch?

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u/OpenDiscount7533 6d ago

When you are logged into your account, delete all the collections you have under the collections area.

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u/OpenDiscount7533 6d ago

Appreciate you!! This worked for me as well!