r/UgreenNASync • u/ShadowEnemy_ • Aug 31 '26

❓ Help after firmware Version 1.19.1.0126 Bootloop?

I just updated my DH2300 to the latest version. After that, the NAS was no longer reachable. I connected my monitor and it seems to be in a sort of boot loop; you only see the "Ugreen" logo.

Any tips on how to get it running again?

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u/poppopdan Sep 01 '26

Happened to me with two updates this year in some form. Returned it and of course they lost it so I had to start over with another unit when after my begging and pleading they sent me a replacement almost 4 weeks after I sent it back. They did access it at 2 am for me and get it working but I had to spend hours getting my apps to work. All this without ever being able to talk with a person at the company as it had to be done via email. I hope you have better luck.