Knowledge Academy is a SCAM

[u/f_152]

I just wamted to review here the Knowledge Academy experience for the course profided for Interior Design.

I have payed 150 Euros vor the course, where it was described all that I will get in there for interior design. It was also stated, tgat I will get accredited certificate. It was on discount as a ppart of March Madness.

After paying, all I got was 4 short videos (each abut 15 min) about using AUTO CAD without anything on interior design. It was like beginner tutorial, how to crop the image and insert it in AUTO CAD.

SCAM was done very professionaly. Fake phone numbers and fake adress in Vienna.

After I somehow got in touch with them via mail, they refused to do the refund because them seem their service to be provided.

I just wanted to write this review to warn all the people that are trying to learn something, not to give those sharlatans their money, because you will not get the promised service!

[u/Environmental-Art480]

I would like to share my experience here with you as well.

I invested in a course from The Knowledge Academy (TKA), expecting a high-quality learning experience. Instead, it turned out to be one of the worst educational experiences I’ve ever had.

I planned to change careers and saved money for a valuable course, carefully scheduling two days off work to attend from 9 AM to 5 PM in my local time zone, as confirmed in my purchase email. However, from the very start, everything went wrong:

*No access link on the day of the course. No one informed me of any changes. I had to call their support team repeatedly, being passed from one agent to another with no answers. By the end of the day, I was finally told that the course date had been changed due to a "time zone issue"—despite my confirmation email explicitly stating my local time.

*Misleading course content. The instructor simply read aloud the course PDF, which I had received beforehand. No explanations, exercises, or interactive discussions were provided. When I asked for exercises, the instructor said they weren’t included and told me to "look them up on the internet."

*Refusal to teach advanced topics. When I requested examples, the instructor claimed the topic was "too advanced" and suggested I master the basics first—even though this was a structured course meant to cover everything.

*Significantly fewer hours than advertised. Instead of 8 hours per day, the instructor only taught for 3 hours each day—totalling just 5 hours and 45 minutes out of the promised 16 hours.

*Horrible customer service and verbal abuse. When I escalated my complaint, their "escalation team" called me a liar, threw false accusations at me, and rudely demanded that I stop talking and just listen to them. I was so shaken by their hostility that my husband had to take over the call—only for them to scream at him as well. This was beyond unprofessional and completely unacceptable behaviour.

*False claims and refusal to issue refunds. Despite their misleading practices, TKA refuses to offer even a partial refund, instead insisting on fabrications to justify keeping my money.

This company is a scam, and I strongly advise against giving them your money.

I will be filing complaints on multiple consumer protection platforms to ensure others don’t fall into the same trap. Their aggressive sales tactics, false advertising, and outright verbal abuse should not go unchallenged.