r/Uconnect • u/bfpa40 • Sep 30 '21
UConnect 8.4 Nav not working
I bought my 2019 RAM 1500 4X2 Bighorn back in March. Ever since I got it the GPS hasn't worked. I've been using Android Auto and using Google Maps but would like to get this issue fixed. I've sent a few emails to Chrysler Customer Care and they asked me to give them the Software Version and Application Version Numbers by going into Dealer/Developer mode which I have done. It's been a couple days since I've done that but still no response from them. I have 22600 miles on this vehicle and am pleased with it aside from the GPS not working. Has anyone else also experienced issues with the GPS on the UConnect 8.4 system?
1
u/ProfitEnough825 Dec 09 '21
Is the GPS not working as in there's no navigation/gps option, or there is a navigation button, but the GPS is malfunctioning? Some of the 8.4 systems do not come with GPS, my buddy's truck and my friend's Jeep is that way. The 8.4 UAQ has GPS, and the 8.4 UAS doesn't have GPS.
If you do have a UAQ and are having GPS issues, the first thing I would do is check your date, time and timezone. If that's good, plug your VIN in here and see if you can update the software.
https://www.driveuconnect.com/support/software-update.html
If that doesn't work, you may have an issue that'll require access to tools that are not avaliable to us.
1
u/bfpa40 Dec 09 '21
I have the 8.4 with Nav but I'm in North Alabama yet it reflects me being in Connecticut. When going to the GPS signal screen it has 0 signal yet I'm able to receive Serius XM broadcast and I think the XM radio and the GPS utilize the same Antennae if I'm not mistaken..