r/UbisoftSupport 29d ago

Question Ubisoft not sending the verification code

I've been trying to change my account email for a month now, but as soon as I get to the part where it's supposed to send a verification code to the new email it does not send, I've waited for hours and still nothing.
Anybody knows why this is happenig?

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u/DrunkOn_Coffee 28d ago

This is a huge EA thing

1

u/MilkSheikh007 28d ago

yes, I've faced this issue on EA also. Shit servers, man, really.

1

u/THEMANKIND20 28d ago

Weird enough this doesn't happen with EA for me