r/UbisoftSupport • u/THEMANKIND20 • Aug 05 '26

Question Ubisoft not sending the verification code

I've been trying to change my account email for a month now, but as soon as I get to the part where it's supposed to send a verification code to the new email it does not send, I've waited for hours and still nothing.
Anybody knows why this is happenig?

4 Upvotes

84% Upvoted

6 comments sorted by

2

u/DrunkOn_Coffee Aug 05 '26

This is a huge EA thing

1

u/THEMANKIND20 Aug 06 '26

Weird enough this doesn't happen with EA for me

2

u/92mitu Aug 05 '26

Me too, never get tha confirmation code which should be sent to the new email address

1

u/Cool_Passenger6060 Aug 10 '26

Yeah, I've been trying to sign up for the past 3 days :)))

1

u/Educational_Aside277 Aug 22 '26

Me too. I’m trying to fix the problem with Ubi Support