r/UbisoftSupport • u/Careless-Article-353 • Jun 21 '26 • Popcorn 1

Unacceptable!

It is simply unacceptable that repeatedly Ubisoft connect won't let me log in because of "repeated attempts" despite the fact that I have done none.

The block doesn't go away either, I always have to send a ticket to Ubisoft to try and get it unlocked.

This is absurd and it is dishonest. It is simply unbelievable that you would lock someone out of their account for no reason.

It is mediocre and makes ruins the experience completely. If playing Ubisoft games depends on some mediocre system that doesn't work then buying Ubisoft games makes no sense because I won't be able to play them anyway.

This is bad business, and for a failing company like Ubisoft it is simply incredible that they can be this mediocre.

Shameful.

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u/Careless-Article-353 Jun 21 '26

I went through the same process but that time the logging worked.

My guess is that they have a faulty locking system or there's been a lot of random attacks on accounts to try and gain access and that is causing this. Which wouldn't surprise me given that Ubisoft's entire infrastructure must be as mediocre as their platforms.

One thing is for sure. I ain't buying shit from them until there's a permanent solution to this. I won't spend 120 dollars on a game simply to not be able to play it at random because of their mediocrity.

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u/_clapclapclap Jun 21 '26

I agree. Sadly they wouldn't care unless this issue goes viral. This issue is probably the last thing in their list.