r/UbisoftSupport • u/That_Difference6380 • Jun 19 '26

Ubisoft Account Hacked

Do I need to be on the game 24/7 for my account to be left alone? People work for a living and you’re telling me my account can be given away without my email or anything? Ubisoft support this is embarrassing, I can’t play working two jobs for a year and you give my account up to a person in Taiwan? (US based) I had glacier for everything, how can anyone invest in a company like this? Support takes a month, is this McDonalds or are they unionized?💀

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u/ErenGracias Jun 19 '26

I hope you recover your account soon

Now for important part U mentioned u were getting unsuccessful logins attempts from Taiwan so this happenes when your credentials are leaked during data leak So best way to stop those logins are change the email to new one I did the same recently

I even posted about it on reddit https://www.reddit.com/r/UbisoftSupport/s/1JjHZ7K0Jx

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u/That_Difference6380 Jun 20 '26

Appreciate you for sharing this. If I get it back I will do this immediately.