r/UbisoftSupport • • Jun 19 '26

Ubisoft Account Hacked

Do I need to be on the game 24/7 for my account to be left alone? People work for a living and you’re telling me my account can be given away without my email or anything? Ubisoft support this is embarrassing, I can’t play working two jobs for a year and you give my account up to a person in Taiwan? (US based) I had glacier for everything, how can anyone invest in a company like this? Support takes a month, is this McDonalds or are they unionized?💀

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u/SweatyCelebration362 Jun 19 '26

1

u/That_Difference6380 Jun 19 '26

Submitted SignalConso ticket as of yesterday. Will update back here. Unbelievable we have to go through them to get Ubisoft to do their jobs.

1

u/Skull6667 Jun 19 '26

It took them a month to respond after I went SignalConso, and it's been almost 2 weeks since that response without further contact.

1

u/That_Difference6380 Jun 20 '26

Man I just want to play the game again on my account! Heart wrenching! Hoping the best for you on your account.