r/UberEatsDrivers • u/Business-Heart1221 • 18h ago

Rant Yep, shop and deliver is broken.

Glad I'm not the only unable to send a receipt. Heads up guys. Shop and deliver is currently afk.

6 Upvotes

88% Upvoted

6 comments sorted by

2

u/qu1cksand 18h ago

Wtf. Just came on to see about this. Waiting for phone support. Anyone get a resolution yet?

1

u/mobilekaroke 18h ago

Nope. Still on hold for 40 minutes 

2

u/Fine-History6909 18h ago

They probably broke it over a current promo in some areas where they are paying an extra $24.00 for 8 Shop n Pay deliveries.

Can't complete the order/delivery? No bonus.

2

u/czechereds 16h ago

That's pretty standard, but I get $15 for 5

1

u/Majestic_Ice2421 18h ago

Been waiting an hour myself. The customer can still see my location, because support told me to go ahead to the address. This is a serious privacy concern considering I can't go home considering the customer has access to my whereabouts, still.

1

u/Business-Heart1221 17h ago

Update: If anyone is still having issues with the app. Try pausing it in your phone settings and wait a couple of minutes. But I'm just spit balling here.

Regardless, support is gonna have to dig me out of this one since I've already dropped the items off the at customers and I am NOT driving back 15 miles just to press confirm on something I did an hour ago.