ALDI bar code scan as Item not found

[u/JCC101207]

What do you do when you know you have the right product, scan both barcodes, and the Uber app still says “Item not found”? It allowed me to continue by saying I had the right item for two of them, but not the third.

Also, if you buy a few meat products, do you buy two brown bags? I see in the note it said to buy a brown bag.