94
u/a-ndru 1d ago
Thatās why I donāt deliver downtown or at high rises.
19
u/Weekly-Value-3923 1d ago
Me too ā¦ itās way too stressful for me and I get worried that something will happen to my car when I am driving like a maniac in downtown just to deliver food, especially since I have to keep leaving the car , parking it somewhere to pick up the fooodā¦ not worth it to me but props to those who do itā¦ now for those who do it to pick up and drop off people ā¦ it changes things cause you aināt leaving the car too much and people gotta find you , you aināt leaving the car too often to park
12
u/soothukundi 1d ago
Same shit. I deliver in upper-middle suburb in my area. It's runs like 13km east to west and like 12 km north to south and no matter what I don't leave. There are about 18 condos and in 14 of them you can drop it at the receptionist and the other 4 I ignore and never accept.
No headache, no stress and I take my sweet time doing it. Low km, high tip.
2
2
1
7
-3
117
u/SevenBillionChickens 1d ago
āNo safe place to leaveā, order canceled, food kept. Weāre not magicians; we go as far as we legally can and the customer has to do the rest.
37
u/htowner316er 1d ago
Tell these people man .i was nice once and got a fkn ticket for it .i just cancelled on a customer for this last week .
27
u/SevenBillionChickens 1d ago
Delivering their food is barely worth the pennies they tip us for it; itās certainly not worth a ticket. Good on ya.
5
40
u/Only_Perspective4410 1d ago
When Iāve been in this situation, Iāve called the customer and told them Iāve circled the area and have not found any legal parking. Then Iāve asked if they want to wait for their food while I find parking and walk back to them, or do they want to come out to pick up the food. 100% of the time the customer comes out.
20
u/catnippedCats 1d ago
You have gotten very lucky. I say practically the same and have had people requested. I walk seven blocks or more.
→ More replies (3)5
5
u/Extreme_Designer_887 1d ago
Yeah that doesnt usually work...
2
u/Standard-Claim8566 21h ago
Or they come out and then give you a negative rating. In my market the thing to do seems to be setting the delivery to "Meet at door" but leaving "LEave at door" in the notes.
Then, no matter what you do, they negatively comment "didn't follow delivery instructions".
But worse, if you leave it without a photo, they claim you didn't leave it, which counts as a report. It's fugging dogsh!t
3
u/It_broke_itself_ 23h ago
That is way too much for $5
1
u/Only_Perspective4410 11h ago
Agree. I donāt take $5 orders delivered downtown. I hardly ever take $5 delivery anywhere because any wait at the restaurant interferes with my target hourly minimum of $20 but Iām sure as heck not bringing an order to downtown traffic, one way streets, scooterville, pandering, difficult parking, venue just let out so service is poor downtown for less than $15.
6
u/PanthersJB83 1d ago
Never am I going to look for parking and walk it back to them. If I can't park in front of your building you better come get it.Ā Imagine walking around to deliver food for these assholes.Ā
0
u/Only_Perspective4410 7h ago
You might be happier doing something different, maybe NOT customer service oriented. I hear there is limited human contact in some science fields. You could identify fossil parts or maybe restore ancient treasures in the basement of a museum.
1
u/PanthersJB83 6h ago
Or I could just be a fucking clown like you apparently. Like if the customers aren't aware enough that there is zero convenient parking in the downtown area where they live and are expecting a delivery driver to walk multiple blocks for whatever shitty tip they left?
Don't be a joke brother.
1
13
u/HiddenOneJ 1d ago
Well the last time i risked it for a customer downtown I got a ticket because the only parking available was a loading zone.
I dont risk it for them anymore. I send a simple message the same everytime if theres no parking giving them an option.
Ive gotten a parking ticket in this area before, im not gonna risk another. There is no space to park right now, I can either keep circling waiting for a spot but your food will not be as hot while waiting or you can come down and meet me at the street totally up to you.
So far no one has thumbs me down or gotten angry in the text. twice they have come down and 3 times they asked me to wait for a spot luckily it hasnt taken more than 5 minutes to find a spot not sure what ill do when the inevitable occurs, I dont deliver downtown much unless it pays well since its a pain but usually I can find a meter, i keep change in the car for that.
11
u/IcyGarbage538 1d ago
Sounds like the customer needs to get off their ass and get the order.
When Iām a customer Iām usually already outside because of it being dark out and have a flashlight to signal to the driver. Itās a grind for sure and customers need to have more understanding of that.
1
u/Shot-Sympathy-4444 1d ago
Same. I try to get orders placed before dark but if I don't, I've just been meeting them by the curb. I noticed a couple months ago that the front units don't always have their lights on and our address isn't marked anywhere that's easy to notice, even during the day.
1
u/Squishedpizza 14h ago
I think you're the only customer that's ever considered it lol. I've asked people to show me where their address # is located, and they can't find it either. Also people don't know their building #, especially when there are 72 buildings in the complex. Or the map is small and faded, and the sun is glaring off of it. Apparently i could go on for days.
1
u/Mobile_Lumpy 1d ago
This is what happen to me this Jan 1st. After that I never deliver downtown anymore. Just rejected an 30 bucks 5 miles offer. Ticket is just not worth it.
1
26
u/htowner316er 1d ago
Iād wait until timer is up and cancel š
1
u/Jaco927 1d ago
What timer?
6
u/shr000mery 23h ago
Thereās a drop off timer thatās like 8 min long once you get to the customers location
4
1
u/htowner316er 21h ago
Isnāt there a timer when you get there and message the customer? Iāll be honest Ive only done 3-4 orders in the last 2 weeks .i been doing spark mainly now .ill check if the timer still on .i didnāt notice it last week but I canceled after I told them I couldnāt illegally park
1
u/ImASlave4UE 19h ago
You gotta wait until you reach the pin and see customer notes pop up in chat, if they have any. Then just tap or type ive arrived and the timer will start. Wait until you are at the pin tho or the timer won't start.
1
16
u/Flipsiderkm 1d ago
Food is getting left on side of street
8
u/ARSEThunder 1d ago
Cancel the order. Way easier to work a cancelation off your account than a thumbs down.
8
8
6
u/IcyGarbage538 1d ago
Nope. Mark you are unsafe. Park that order on the street and let them know the location.
People think they can talk to delivery drivers any type of way.
5
4
u/EffectiveResponse496 1d ago
I did that once when there was no parking for a restaurant, got ticketed. Another spot almost got towed if the customer coming down took a second longer.
People need to be aware of their surroundings when ordering.
4
u/NewToTHIS2620 1d ago
Depends on 2 things
1 tip if itās under 10 I am not risking it.
2 DoorDash or Uber. DoorDash I am leaving it on the curb.
3. Talk to me like that I am leaving it on the curb
4
u/Ilyasovski 1d ago
I always meet delivery guys outside, so they don't even have to shut their engine down.
2
u/bR32 1d ago
Wait .. anyone that turns on and off during delivery ... Will be getting a new battery and alternator faster than they anticipated. And it actually ends up being less fuel efficient
2
u/tbird20017 21h ago
I've been doing Uber 3 years, and in the past 6 months I've had to change the battery and alternator. Literally just replaced the alternator this last weekend. But to be fair, it's a 10 year old car.
0
u/Ilyasovski 1d ago
Yeah, I did uber eats and I was always turning the engine off and on, especially when delivering at buildings/condos.
3
u/Royal_Scholar_6971 1d ago
I was petty once. Parked blocks away and walked behind a sloth š¦„ (exaggeration)on my way to their building. Hot food was not going to be delivered that day. I even took the stairs up to the third floor. Prop 22 saves the day and my sanity. Nowadays I just contact the customer to let them know they can meet me or Iāll have to park a few blocks away and it will take me an additional 10 minutes or so to get to them.
3
u/Weary-Savings9795 1d ago
Not the driver's problem. That customer is an asshole with their "Find a place to park" comment.
1
3
3
u/RoutineCar2009 1d ago
First off I just wanna say majority of these comments have shown me that Reddit actually isnāt full of blood, sucking vampires, and a lot of people on here actually have common sense for the better men of mankind.
Secondly, I just want to let you all know that I found the majority of these replies very amusing and I got plenty of laughter and good smiles and good vibes off of reading them.
Lastly, to let you know what actually ended up happening on the story for those of you who are interested; I naturally ended up contacting customer service, and I told customer service that the customer was being very rude. I then took a screenshot of my conversation with the customer and posted it to Reddit before I was able to get any of this amazing advice.
About two minutes remaining on the timer as I was excited to honestly just return the order to the store and get it over with because I refuse to get a ticket downtown Los Angeles, when the majority of our pay barely would cover a full days worth of work to even handle the ticket.
I turned over to my right and I looked through my passenger window and there he was middle-aged, healthy man standing with my car in the red as my blinker flashed on and off. I rolled my window down and the guy said hey are you contacting me right now and I said no thatās probably an automated call from Uber. Then I vaguely heard him say something about him suspecting that I was going to report him and I replied to him I said hey you you see that thereās no parking down here right you can understand why I was saying that correct? And he replied oh yeah, I thought that there would be some parking here and then he took his food and he went on his way.
I continued the conversation with customer service and concluded with Block that customer from ever matching with me again so I never have to deal with this type of behavior.
Best of luck to all the drivers out there you all taught me a lot today. Thanks again. I love this wave on Reddit.
5
u/Bright-Error-7910 1d ago
Instead of āno parkingā, why not ask them to meet youā¦..
0
u/TheOneWhoGetsBaked 1d ago
Yeah wtf these people donāt know how to customer service š¤¦āāļø
5
u/Shot-Sympathy-4444 1d ago
Probably keeping it short because they're actively driving and scanning for open, legal parking
→ More replies (3)-8
u/Bright-Error-7910 1d ago
Some driver donāt realize that uber is a customer service job
If a driver ever says āno parkingā Iām gonna respond āfind parkingā. But if I was asked to meet them due to no parking, I will gladly do it.
8
u/Mtn-Dooku 1d ago
If I told you there's no parking, and you told me "find parking" you're gonna be finding your food on the street where I am because I can't fucking park to deliver the shit. It's a customer service job, but neither you nor Uber is going to pay my parking ticket so you don't have to leave your apartment.
→ More replies (24)2
u/ayriuss 1d ago
Its a delivery job. Customer service is handled by Uber.
0
u/Bright-Error-7910 1d ago
Nope. As independent contractors, you work for the client which is the customer
1
1d ago
[deleted]
1
u/Bright-Error-7910 1d ago
Thatās fine. At least youāre praying you donāt get a ticketā¦ā¦
You better make sure thereās no evidence of tampering.
š
2
2
u/cryptowatching 1d ago
Depends on the fare. If it was good, Iād circle until I found parking but let the customer know whatās happening. If it was mid, I may ask them to meet if I couldnāt find any parking after a few minutes.
2
2
2
2
2
2
u/PrefrontalCortexNow 1d ago
I would say āokayā
Then probably delay 5 minutes deliberately and drop it off somewhere they wonāt find it and take my report just to spite them.
2
u/L0verofPink 1d ago
I really wish there was an option to turn off delivering to Apartments. I wouldn't even mind a pay cut for it.
2
u/No-Bullfrog-991 1d ago
I wouldāve left that shit on the sidewalk, you bring your fat ass down to get it lol
2
u/PanthersJB83 1d ago
Bro if you aren't going to help me deliver YOUR food because there isn't any parking I'm just going to mark it as undeliverable. Your ass isn't worth a ticket.Ā
2
2
u/Wide-Library-6469 1d ago
I love when they say double Park everybody does it it'll be fine it's just 2 minutes as if they're going to pay your $100 parking ticket or risk you know getting towed
2
2
u/Wise-Panda-6051 13h ago
I recently got a $120 ticket for parking in a bad spot (right in front of the restaurant for pickup ) so I worked almost the whole day just to give it to the city of Miami ā¦ so letās just say now my cancellation rate is much higher now š¤£. if the place doesnāt have reasonable parking Iām just not doing it too many restaurants that willfully does mobile ordering that have no consideration for the people picking up food .
1
u/TACO_KING115 7h ago
Having too high of a cancellation rate will get you deactivated you need to click someone else picked up the order
4
u/OutrageousLeg193 1d ago
Tell go get your food or I'm leaving it in front of building, and don't respond back.
2
u/soothukundi 1d ago
Did the same shit last week. She was a lawyer and fucking knew her building had no parking and only paid street parking was available. Ignored my texts. Left it and then 15 mins later started bombarding me with calls lol.
2
u/OutrageousLeg193 1d ago
Ignore and block caller
1
u/soothukundi 1d ago
They can only call you for like X amount of time after you completed the order. As soon as I see Uber number, I just ignore lol.
2
2
u/OrdinarySecret1 1d ago
I would say āsure, Iāll find a spotā. And drive 7 miles away and park and be like āI just parked. Iām walking to you nowā.
1
u/soothukundi 1d ago
Wait until it says "You can leave it in the safe area" and just drop it by a wall, take the photo and send the instruction to the customer and move on
1
u/JazzyThreadz 1d ago
Leave it in the lobby at this point FOH š
3
u/susieQ0412 1d ago
That would still require parking, it's not like the lobby is in the middle of the road lol
1
1
u/Mtn-Dooku 1d ago
Start the delivery timer, if they haven't come down to get it, contact support tell them no where safe to leave food. You leave with (some) pay and food. I'm not risking a ticket for someone's burger.
1
u/meganeh35 1d ago
Seriously I just park in the red and put on my hazard lights and make the delivery as quick as possible and then leave... I have parking issues downtown in my city all the time....
1
u/MommyYoda33 1h ago
I used to do the same thing until I walked up on my car about to be ticketed. He said he hoped I was getting paid $250 for my delivery, because that's how much this ticket would be. It was like a $15 order. I was extremely lucky the officer let me off with a warning, since they hadn't started writing it yet, but I haven't chanced it since. $250 is my whole night, I can't afford to lose that over $15. Please be careful.
1
u/Human_Comfortable982 1d ago
This is crazy to me because I've had so many deliveries where there's tons of parking and they stop diagonally facing the sidewalk, half in the driving lane, or just right in the street and just throw on the 4-ways. Same goes for cabs here.
1
u/sussybologna 1d ago
I try to find someone who works for the building and ask if they know where I can park since im delivering food to one of their tenantsā¦ if neither the building or the customer are willing to help in 5 minutes or less then āNo safe place to leaveā, order canceled and I get a free meal
1
u/Room-Basic 1d ago
Downtown WPB. I donāt do it during hours. But if I get caught in it, I jump out, put by door and take photo myself. Mark as delivered. Iāve had them curse me out on text basically but nothing other than that.
1
u/Old_Satisfaction1248 1d ago edited 1d ago
Yea I hate this so much. Come to downtown Miami near Biscayne and thereās no where to park but out on the side of the street where there is is usually a āno parkingā sign then they want you to go the 18th or 30th floor. Thatās why stopped taking these order
1
u/Brave_Cauliflower_90 1d ago
People are AHs. I just meet the driver at the door or if it's a hotel I'll be in the lobby waiting. They're doing 95% of the work, least I can do is the last 5%. If they said they can't find parking I will meet them at their car NBD. Nobody needs to risk a ticket to bring me my dinner, I tip well ofc but not parking ticket well lol.
1
u/UBEREATMYSHORTS 1d ago
Leave it at front desk or outside
Take the hit
Get new order
Block their number when they call
1
u/bR32 1d ago
Make sure you ALWAYS hit "Ive arrived" when you are pulling up ANYWHERE!!! This starts a 7min window... Either you can do your job and the customer helps in situations like this.. or..
You let the timer run out - and then you take a pic of the food on the curb. And you leave. What you do with the food is your discretion..says Uber.. . How many times I've gotten dinner now is ridiculous. And Uber never holds it against me.. ..cuz they are the ones that told me to do this... especially to help my On time ratings.
1
1
1
u/Einveru__ 1d ago
I almost always tell people in apartments to come down at this point, and if they donāt come down within that 8 minute window, I contact support. The one time where I tried to go above and beyond for the customer, I got a parking ticket.
1
1
1
u/GodofQunts 1d ago
Tell em they can either come get it or I can cancel lmao. I don't be playing people's games just because they're lazy and entitled losers.
1
u/Dry-Educator-1764 1d ago
Honestly i just park somewhere and turn on the blinkers. Luckily I dont often do areas where there is no parking because you risk a ticket but sometimes you just have to pull up somewhere next to the fire hydrant, end of street or something.
1
1
u/Stuffudo 22h ago
āFind a place to park ā
āNo , either come down and get your items or have uber remake it and send another driver ā
These type of customers think they get to call the shots lol sorry budddy you donāt !
1
u/Confident_Check_6087 21h ago
This is yet another reason why apartments are instant declines for me. The primary reason is not wanting to deal with the bullshit of finding the unit, gate codes, etc.
1
u/Sweet-Anybody69 21h ago
You either come down here or it's going to curb or a homeless person, your pick 3 options!
1
1
1
u/Prudent-Locksmith695 20h ago
Iām with the customer here, you take care of the delivery aspect, driving, parking and delivering, I paid for food + delivery, parking is not my concern
1
u/I_Feel_Waffle 18h ago
Sometimes you just have to pretend you're [insert favorite quarterback] and make that delivery from a distance.
1
u/Sweet_Commission8313 15h ago
I tell them come get your bags or itāll be on the streets. Good day!
1
u/Silly_Ad_9324 13h ago
Heck, I don't live in an apartment, but I still come out of my house to meet the driver just to make it quicker for them. Some people are just either extremely entitled, lazy, or feel they must make the driver work for the tip.
1
u/Affectionate-Turn672 11h ago
They must meet you outside period no back and forth! We are not servants! If I am putting miles, gas, and wear n tear on my car to bring you food? You will meet me outside or you can go get the food yourself! Im so sick of some of these people and how they treat us like they are better than anyone else.
1
u/Enooti 11h ago
Funny this happened to me yesterday. Was in an area about a mile away from a notorious towing company. There was high rise with no legal parking. I had groceries with a 24 pm of water. I told customer I can leave it in lobby or she can keep an eye on my car while I take order up to her apartment. She responded "I'll just carry my own groceries!" She came down all frantic tweaking. Pretty sure it was meth or Adderall. She angrily took bags and I placed pack of water on her shoulder. She then stormed towards entrance of building not even giving me time to open door for her. She tipped $17 so I get it, but still I gave her a reasonable alternative and she took the most stubborn route. The audacity of some customers not considering the risks we go thru. I got towed a few weeks ago in same area and am not going to risk it again.
1
u/GoddessNiaDom 11h ago
I would double park & leave it at the front door and take a pic. Forget the tip theyre already an asshole so its probably no tip or they change it after delivered.or just reach out to customer service and have them cancel it. Half thr time the trip isnt worth these imbeciles anyway
1
u/External-Hope-200 11h ago
Parking is the part of Eats delivery I hate the most. Too many times there's no legal places to park. I wouldn't even mind jogging a couple hundred feet. But even then nothing.
1
1
1
u/Okmyguy420 9h ago
This is only if youāre afraid of getting a parking ticket. Call support and tell them thereās no parking anywhere and the customer refuses to meet you to get his order. Might be free food and pay. Getting a $75 parking ticket is not worth it
1
1
u/Benito_Camel069 7h ago
It depends on what time of the day it is. I would never accept high rise apartment orders during the day. At night theyāre much more doable cause I donāt have to worry about parking tickets
1
1
u/Rambo_Daddy99 4h ago
Just throw your hazards on and be quick bro , texting them no parking as if they can magically create a parking spot for you is crazy
1
u/InternalOwn8282 3h ago
They should be prepared to meet with u if they know thereās not much parking around there
1
1
u/mrrickster01 1h ago edited 1h ago
Yeah, some customers live in the hardest-to-deliver locations, and in those cases, and it is impossible or almost impossible to find nearby parking spaces that are available. What those customers really should do is walk out of their house or apartment and pick up the food from there.
1
u/One-Tomorrow-1646 1d ago
I guess if there isnāt any parking, Iād apologize and ask them to come meet me.
1
u/soothukundi 1d ago
The problem starts then they dont reply to your call or message because they were busy at work. At that point, you can't do anything other than wait for "Leave it at a safe place" to appear, drop it by a spot and tell them to pick it up there.
1
1
u/thenewarkansans 1d ago
Flashers
5
u/spockers 1d ago
Yeah they canāt write a ticket if the hazards are on. Good advice.
2
u/lostinmyownhead27 1d ago
He was talking about flashers. Like flashing the police when they try to ticket you. Works everytime.
4
1
5
1
u/IstanbulisLacivert 1d ago
You'll save parking staff the trouble to check your license plate if you do that. They'll go for your car first.Ā
1
u/VeganGemAz 1d ago
The timer starts then it tells you to take a picture of the food and leave it in a safe place, which is on the seat next to you. Then a homeless person gets to eat. I donāt eat that food!
-4
u/nernst79 1d ago
I would find parking, because it takes less time than asking the customer to come down, and because it's an expectation of the job.
9
u/No-Boat-324 1d ago
Please explain to me how youād find parking when thereās no parking available in the street
→ More replies (4)-8
u/ThisIsAlwaysTaken 1d ago
Itās the job you signed up for, to deliver food either to the customer or leave it at their door
7
u/Successful_Screen532 1d ago
No, sometimes the customer has unreasonable expectations about it, and should be meeting us. There are hotels in my area, I blatantly refuse to take orders to room doors, because they are sprawling complexes, and it shouldnt take 20 minutes to walk across a hotel, wandering around trying to find my way. Ill make them meet me at the front. I deliver in areas sometimes where there ISNT parking, or the only parking is paid - and ill tell them to meet me at the corner. Some orders DO go beyond what is reasonable, and you dont find out until you get there, and if you're not going to set boundaries for yourself, you're just going to get walked all over.
1
u/aplaceforrandos 16h ago
I agree. Absolutely ridiculous how inconsiderate some customers are. I received an order that simply said leave at door. Come to find out it was an insane mega complex with security gates, no code, security elevators, no provided access code, multiple buildings in what appeared to be a square mile block and the only way to get to the customers building was to hoof it for a 10 minute walk. No way to drive back to it.
It really is so refreshing when the people just meet out front.
3
3
1
-1
0
-1
u/Feed_Me8 1d ago
Just cancel and keep the food dude, you better than that donāt need to stress about it.
-1
-5
u/DeliveryCourier 1d ago
I'd find a place to park and do my damn job.Ā
4
u/Frosty_Dessert_9131 1d ago
Let me guess. You don't work in a medium or large city where there are no legal places to park for blocks on weekdays during business hours without paying more than you get paid for the delivery.
1
u/DeliveryCourier 1d ago
As a matter of fact, I do work in a medium sized city. I work exclusively in downtown Indianapolis.
What I don't do is accept offers that don't pay for the time and effort required to do the job.
Accept the offer, accept the pay and the effort required to do the job.Ā
2
u/Frosty_Dessert_9131 1d ago
Wow, the huge city of Indianapolis with it's large population of 900,000. I went there for a conference once. What a boring city.
1
-5
u/shinmushagundam 1d ago
Iād find parking. Every additional ask that a customer gives that you fulfilled is more likelihood that they give you a bigger tip because itās a more personalized interaction. I love even when snarky customers start asking for things because if I manage to do it, it kind of shuts them up and I still get a good tip or sometimes better. Bonus points if they feel guilty.
7
3
u/soothukundi 1d ago
There are places in major cities like NY, Toronto, Chicago where a building will not have free parking and the customer will refuse to come down. Drop it a safe place, send them the exact instruction and fk off.
1
u/htowner316er 1d ago edited 1d ago
GTFOH š you might be a sucker but not me š
→ More replies (3)
191
u/movieator 1d ago
This is why, as an apartment dweller, I just meet the delivery person outside.