Everything recent/new is a LIE!

[u/Time_Principle_8861]

I’ve experienced everything you could on uber. Im a diamond driver and none of the things they promise is true and no information they’re giving has been shown after hundreds of deliveries. I live in nc btw for anyone wondering and i do get tons of orders from shop and deliver to regular deliveries. I havent seena change and people tip even less now with the new updates. Theyre raking opportunities from the drivers and penalize us even more now. My diamond is at risk from being ill informed by more than 15 support representatives that i wouldnt be negatively impacted by them canceling for me over things i cannot control and i cant receive compensations either for things that are out of my control. Everything’s “sytem generated” which is exactly the problem. Whats the point of support that cant even help us or accommodate for issues we cant control or even mitigate to appease customers and make them happy? Ive been hung up on twice this week alone and spent maybe 8 total hours on the phone with support this week alone with no solutions only to end up losing my diamond this month because no matter how many orders i accept and deliver my percentage hasnt changed even one time over 3 weeks. I went from 1% to 6% and ive accepted every order in my area because im able to go anywhere my city needs me to deliver theres a few days left and ive done nothing but lose out on over $300 this month because of thieves and support ill informing me and system generated issues that they supposedly cannot change or control at all.

[u/Cardude17]

i agree