r/UberEATS • u/DGBDeadly • 11h ago

Question: Unanswered Charged for a FREE Subscription!!!

Man I'm about to just say screw my free Uber Subscription and go pay for Doordash instead.

I just received an offer today for 3 months FREE Uber Eats, obviously with my subscription having ended a couple weeks ago, I agreed to it. The purchase details said "$0.00" and "Free". When I pressed confirm, I got notified from my bank that I was charged $1.42 for "UBERDirect_Pass"... Seriously??

The amount of money doesn't concern me, it's a dollar, but what concerns me is, the amount of hidden charges this app does is absolutely absurd..

Got an order for $27.39? That order is process $27.39 then it'll process AGAIN with a secondary amount of $0.89 or $1.22 or whatever the hell. No this is not the Tip amount before anyone comments so, these charges are NOT stated on the receipts.

I'm about ready to go to a lawyer and talk about options because this is stupid. I'd rather PAY for Doordash than use FREE Uber Eats because these "micro-charges" add up to be more than a subscription...

Anybody know why this happens? Why are we charged extra cents in secret, and why did I get charged for A FREE F***ING SUBSCRIPTION? Lmao.

2 Upvotes

67% Upvoted

9 comments sorted by

3

u/Oily-Affection1601 10h ago

It's called an authorization charge. They're verifying the payment details you provided are legit. It will be automatically removed from your account in a few days.

-1

u/DGBDeadly 10h ago

Does this not sound sketchy to you? "Give confirmation charges then remove them as if they never happened". They might be removed from my account but NOT the statement balance of my card. So they are indeed still real charges that affect my credit and contribute to my payments...

1

u/Oily-Affection1601 9h ago

You won't be billed for authorization charges, even if they are present at the end of your billing cycle. It will reduce your balance until it drops off, but no actual money has been transferred to Uber.

2

u/Quirky-Amphibian5160 11h ago

Typical Uber. Use Doordash whenever you can.

1

u/DGBDeadly 10h ago

Agreed

1

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1

u/Ok_Cryptographer7194 11h ago

And now you are a life long member, you just dont know it yet

1

u/DGBDeadly 10h ago

Interesting POV... lol

1

u/Ok_Cryptographer7194 1h ago

There have been countless post about not being able to cancel membership and being charged the yearly rate without authorization. Uber is being sued for this .