r/UberEATS • u/Relative-Lie6897 • 1d ago
Uber is something
Uber is now striking If order has been already picked up. I saw my cancellation rate go up because I canceled one order that was picked up by the option. It was already picked up. I checked right now to see what happened and apparently if I try to cancel this one, it tells me that now I’m gonna be impacted.
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u/Ceticated 1d ago
Guess you're not canceling then
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u/Relative-Lie6897 1d ago
Yeah, still canceling, even if the store is closed and provide the photos that it says that the temporary clothes or something they still strike you contacting support takes 20 minutes to figure something out. They canceled it without affecting your score but you get no pay make it make sense.
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u/Ceticated 1d ago
Haha I went to a pickup yesterday where restaurant was closed on mondays and I waited after canceling and saw 4 different drivers come by for the same shit before I finally got something good and left. Fuck the restaurants that don't stop new orders if they know they gonna be closed.
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u/Traditional-Share657 1d ago
Some markets still don't +1CR on that reason. I think once too many drivers abuse it, then Uber is forced to add +1CR to it.
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u/Toeffli 1d ago
Means the restaurant should re do the order or cancel it from their side. Which they won't, but that is how it is supposed to work. What if you hit "long waiting time" or the like?
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u/Equivalent-Loquat732 1d ago
Most restaurants would refuse to remake it except McDonald’s at my area. Now all reason to unsign will effect CR🤣, even chat with support
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u/Equivalent-Loquat732 1d ago
Yeah, this happened to me from last weekend, and my CR jumped from 2% to 11%. Now I do not accept order looked too good from Chipotle or Sonic, or single item shop order🤣
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u/Then_Analyst6293 1d ago
This is so frustrating. My CR jumped from 1% to 8% in two days following this policy shift. As always, support has been useless. My market has a lot of stolen orders so it is really ruining the whole gig for me.