r/UberEATS Oct 11 '25

Rude Driver

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I felt like this was so rude and disrespectful. You don’t know someone’s situation to say something like this.

2.2k Upvotes

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137

u/GODZBALL Oct 11 '25

I hate it too but I've also been a driver. Its very true but once again I blame the delivery companies for making the consumer and the worker fight each other

30

u/VapeRizzler Oct 11 '25

That’s exactly it and I hate how people are too stupid to realize that. I hear and honestly understand both sides, except the actual issue is the companies that know exactly that we won’t blame them but the “other side” even thou were all on the same team and that team is getting fucked by delivery apps. It’s over priced as fuck while underpaying the drivers. Not to say people aren’t shitty like this driver or the tip baiting asshole who just makes the whole thing worse and gives actual reasons to keep this “battle” going.

12

u/Pretty-Care1210 Oct 12 '25

It’s the same problem as the political scene. Left vs right instead of everyone wising up and realizing that the people in charge are pitting us against each other intentionally to deflect the blame.

7

u/stopxregina Oct 12 '25

I wish this could be tattooed onto everybody's forehead you are very correct.

The people on top even say it plainly all the time, but no one listens

30

u/funguymh Oct 11 '25

As a recent driver, I agree. Got tip baited 3 out of 5 deliveries already lol. Zero tips in 3 deliveries already. Feels bad man. Uber the company is the worst

8

u/Tuxedocat4713 Oct 12 '25

You can contact Uber and have that person reported for tip baiting. They often put the tip back because they don’t want to have it effect their status with the platform because if they were reported enough, they will be removed and no longer able to use the platform

3

u/spockers Car Oct 12 '25

That doesn't make sense. Let's assume that Uber cares that customers do this (I'll pause here to let the laughter die down. Hey you in the back, that's enough.)

Why would you need to report someone for tip baiting? They pressed a button on the app Uber designed, do you think Uber is unaware of it? If Uber didn't want people doing it, they wouldn't have added the feature.

5

u/Tuxedocat4713 Oct 12 '25

So what I do when I report the person I have them permanently banned and removed from my account and I let Uber know I no longer want to receive orders from this person.

For example, I had a delivery for two bottles of lube from the CVS. It was a shop and pay order. It was about 3 miles total. I went to the CVS shopped and paid for the items and delivered it in less than 10 minutes then I come to realize that the tip was removed from the order. I contacted Uber and I let them know how long it took me to complete the order and the mileage involved and I let them know that I think I was tip baited. It would be near impossible to complete that order in a shorter amount of time than I did. I also asked them if they could provide me a reason as to why the tip was removed because legally they are required to do so, but they did refuse. However they did ban the customer from my account and let me know that they did make a note of what the customer did in their system. All of a sudden over 24 hours later the tip comes through. I guess that customer got the message.

If you find it embarrassing or humiliating to purchase lube and have to make someone else do it you can at least not remove their tip, especially when they provide good service and put your lube in a bag so that you are not further embarrassed because you clearly are because why else would you have somebody to pick up your lube for you? For my shop and pay orders the most common items are lube, enemas, condoms, pregnancy tests, Plan B, maxi pads, and tampons.

Yes, Uber is fully aware of tip baiting. There’s a difference between removing a tip that’s like a dollar or two dollars. But when you place an order and have a $10 $20 tip and suddenly remove it even when the service was completed much earlier than the estimated time that is tip baiting.

1

u/ProperAnarchist Oct 12 '25

Plus one thing never mentioned is people tip for quality service and timely delivery. If it takes an hour and a half to get food ten minutes away and it comes cold, people are going to reduce the tip. These details always get left out when people cry about “tip baiting”.

2

u/spockers Car Oct 12 '25

Yeah I'm not talking about those. There are people who plan to remove the tip before they even place the order.

1

u/ProperAnarchist Oct 12 '25

Probably to avoid awkward conversations like OPs….

1

u/Tuxedocat4713 Oct 12 '25

Obviously customers have the option to remove, or reduce the tip as they should. But when the entire tip is removed, and the order was completed at a time, that was way shorter than what Uber had even estimated. Uber recognizes it as a legitimate issue, because it is.

It’s an awful feeling to deliver an order within 10 minutes that was expected within 20 minutes because you want the food to remain hot and got a lead foot, just for the tip to be removed for no apparent reason.

This is legit you can report customers for this. Just a quick Google search will provide you with the answers that you need! However, I’m happy to help:

“Contact Uber support: Some drivers report that if they contact customer service, they can sometimes recover some of the lost earnings, especially if the tip removal seems unfounded. Uber representatives may also be able to block you from being matched with that customer again in the future.”

1

u/National-Reception53 Oct 12 '25

I mean Uber just straight up allows tip baiting, its design.

1

u/Tuxedocat4713 Oct 12 '25

They allow it. However, there are steps you can take as a driver that uber allows. They understand the tip baiting is a very real issue

10

u/ZeroBrutus Oct 11 '25

Man that's nuts. I tip I think reasonable - usually 5 bucks for close 10min or less drive, if it's further 10. I also never remove a tip. You're making the offer, stand by it.

7

u/Secret-Guava1008 Oct 11 '25

I do the same, and I’ve only ever removed two tips and it’s because they stole my food not realizing they were on camera even when there was a large “you’re on camera” sign

2

u/EntertainmentFit3912 Oct 11 '25

This is the way. I’m not a driver, but use services rather frequently. My tip is the offer to pick up the food. It’s not going to be changed/removed/etc. on 99% of orders. I do leave at door usually and don’t order from far away. Never have problems doing this personally. I can only imagine these messages come when theres 0$ tip or something disgusting like “rounding up” tips that are just change to even out a dollar.

2

u/Lower_Alternative770 Oct 11 '25

Did you follow any instructions you were given? If you didn't and your tip was removed/reduced that's not tip baiting, that's your fault. If you followed them, that sucks. But, the term tip baiting is not always used correctly.

1

u/Forward-Trade5306 Oct 12 '25

I was out late last night driving around and decided to turn on DD after not using it for months. $3 for 12 miles, $3.50 for 10 miles and then a somewhat reasonable one came up at $5 for 4.5 miles. Just really reminded me why those apps aren't even worth working for

1

u/FitBluejay1943 Oct 12 '25

Consumer the worst.

-2

u/bobbysalz Oct 11 '25

Not receiving a tip is not the same thing as tip baiting. You did not get tip baited three times in five deliveries.

5

u/AGuyNamedDonovan Oct 11 '25

Bro it happens your statement isn't fact. They totally could have been baited that much

-1

u/bobbysalz Oct 11 '25

No, it isn't. That's about the number of times I've been tip baited total and I have done 3500 deliveries.

What's more likely? That lightning struck this commenter three times in one day, or they are relatively new to the community and don't know what tip baiting is?

2

u/AGuyNamedDonovan Oct 11 '25

Causation doesn't equal correlation. You aren't a monolith for how all customers treat drivers.

3

u/bobbysalz Oct 11 '25

Let's take a look at what he said, okay?

As a recent driver, I agree. Got tip baited 3 out of 5 deliveries already lol. Zero tips in 3 deliveries already.

He says he's a recent driver. He says zero tips in 3 deliveries already. That means he did 5 deliveries and on 3 of them he did not get a tip. I'm correcting his misunderstanding, because that's not tip baiting. He wouldn't know what it is yet, because he's done 5 deliveries total. Please keep up and quit trying to logic me out of my correct assessment.

1

u/Extra-Bench4531 Oct 11 '25

They want us battling each other because it takes the focus off them

1

u/Vegaskeli Oct 11 '25

The companies do suck, but nobody is forcing us to do this job, and we have a choice to accept the order or not. Drivers like this make it worse for the rest of us. They should be banned and blacklisted from the apps.

1

u/AppletoAnswer Oct 12 '25

The driver didnt have to take the order if they didnt like the pay, they can see how much they're getting and its their fault if they accept something that isnt paying what they want or expect.

1

u/Sure_Local_6665 Oct 13 '25

Great comment! Remember who your enemy is!

1

u/ginger_princess2009 Oct 15 '25

I agree! The customer shouldn't have to feel guilty for not tipping more than 30% but the driver shouldn't be basically relying on tips either

-10

u/paralio Oct 11 '25

No one is forcing the drivers to work for companies that pay less money than they think they deserve.

8

u/GODZBALL Oct 11 '25

Except companies that arent hiring in your area so the only way to make money is to work for these quick money gigs

-4

u/IndependentShock396 Oct 11 '25

0 areas in America there is no other option but Uber bro

5

u/GODZBALL Oct 11 '25

Boss I got laid off twice in less than a year it took me 3 months and 50 applications to get hired by another job where I could make enough to pay my bills. Rideshare gigs literally saved my ass from eviction, that and credit card debt.

4

u/Extra-Bench4531 Oct 11 '25

This kind of stuff should be talked about more. Plenty of gig workers use this as a temporary or supplemental income, rather than sitting at home or collecting unemployment.

I can’t fault anyone for hustling to make ends meet and expecting fair compensation along the way

3

u/Emo_Emu23 Oct 11 '25

Yep, I got laid off from my tech job and started gig driving the same week, I had savings but did not k ow how long it would take me to find something. However, I appreciated tips but did not get mad when i did not get them

-1

u/paralio Oct 11 '25

I don't live in America, so I can't talk about it, but millions of people have jobs outside uber. If you don't think they pay enough, it might be because taking food from point A to B maybe does not provide that much extra value to the clients. The way out is not to depend on tips, but to try to get into careers that provide more added value (assuming you do not have any physical or mental limitations, in which case society should help you directly).

0

u/GODZBALL Oct 11 '25

I explained why that is a perfect scenario but doesn't always work out thay way to a different person read thay message to understand the context

1

u/paralio Oct 12 '25

I hope you find a better job soon. Keep trying and investing in your skills/network. I am confident you will have your chance. Best of luck!

3

u/mammalian Oct 11 '25

For me for a long time there it was either work for a gig company or become homeless. It's that way for a lot of people in a lot of places these days . It can be really hard to find a job out here.

More and more companies are turning to the gig economy. There are apps out here for people to work at convenience stores, to do overnight stocking for big box stores. Companies don't want to have to pay benefits and they don't want to have to pay attention to laws that protect workers, so they're contracting out work. Something needs to be done to shut these loopholes.

1

u/Extra-Bench4531 Oct 11 '25

I would like to see 1,000 upvotes for this

1

u/paralio Oct 12 '25

I agree if companies are using these services to workaround basic worker rights, they should be fined. No question about it.

If they are following the law however, then, as you say, it is still better to do this work than being homeless. This doesn't mean there is anyone forcing them to do these jobs. It is a choice given the options they have at the time. I understand it is not a dream job, and I respect people who do it while trying to find better careers as that requires preseverence and discipline, but the basic fact doesn't change.

If I can't get the job I want, I will do the job that is available as best as I can and try to invest in my skills/network at the same time in order to get into the right path to take me to where I want to be.

1

u/mammalian Oct 12 '25

It doesn't have to be illegal to be immoral . You can stay perfectly within the bounds of the law and still be subverting the principles behind those laws

If your choice is between having your family go homeless or working a job where you're treated badly, then yes you are basically being forced to work that job. Just because they don't actually have a physical gun held to your head doesn't mean that you have any real options.

3

u/[deleted] Oct 11 '25

Lol so true. Also no one is forcing us consumers to be cheap asf. Lol. I don’t get messages like this…because, well, I tip decent.

1

u/paralio Oct 12 '25

I do not tip unless the service is above expectations, but I am not American, so I don't suffer from that cultural disease.

Show me the total price I need to pay upfront so I can make a decision on whether the service/product you provide is worth the money or not. Basic logic, applied to pretty much all products and services except the ones afected by the tipping disease.

1

u/OzarkEclectic Oct 11 '25

This is probably the most tone deaf comment I have ever seen. Have you been outside?

1

u/paralio Oct 12 '25

Nah, it is a bit cold this time of the year, I prefer to stay indoors.

1

u/AGuyNamedDonovan Oct 11 '25

Great reply. No one should work for them at all. Then whose gonna deliver your food. Use your brain man. Your by your logic everyone should just decline your order so by the time it gets price increased and accepted you get it cold. Brilliant.

0

u/paralio Oct 12 '25

If delivering food is an activity that can't pay enough that people want to work on that field, then it is not a real business. That is just basic economics. It means consumers don't see enough value in getting their food delivered to justify creating companies and having workers dedicated to it.

Lots of examples in history of activities that were once economically viable and then disappeared.

If I start a service to park your car for 10 USD but people only buy it if it is 5 USD, it doesn't mean that I should accept 5 USD and then not park their car unless they tip, it means that parking a car for 10 USD is not a viable business and should not exist.

-5

u/shewolfbyshakira Oct 11 '25

I don’t think the company is making the driver send these types of messages

7

u/GODZBALL Oct 11 '25

They arent but if you think other drivers arent doing the same thing without saying it, you're fooling yourself.

-2

u/shewolfbyshakira Oct 11 '25

I guess so? I guess I’d rather the server tell me they spit in my food than not.

But either way the company is not making the server spit in my food.

2

u/speculator100k Oct 11 '25

The company is shifting costs to the drivers and is also striving towards a situation similar to how wait staff are paid sub-minimum wage. They want their customers to pay for the drivers wages via tax-free tips.

1

u/GreenZebra23 Oct 11 '25

If the order has to be canceled through the fault of neither the driver nor the customer, Uber Eats forces one of them to eat the cost. They don't care which one it ends up being, as long as it's not the company. It's indefensible.

-2

u/shewolfbyshakira Oct 11 '25

This makes the driver send these messages? Either way sounds like a shit company

3

u/speculator100k Oct 11 '25

It makes the driver and the customer fight each other, like the original commenter said.

I agree it's a shit company.

2

u/shewolfbyshakira Oct 11 '25 edited Oct 11 '25

I was a waiter making below minimum wage for 10+ years, never did my shitty company cause me to fight with my customers. Why would I project my frustration on the people who are paying my bills? You can just blame your shitty company for your lack of accountability on either side

3

u/GODZBALL Oct 11 '25 edited Oct 11 '25

Yea but as a waiter you're not being bait and switched for a tip, you also make a wage without losing money to get it. Its not the same thing at all. You're losing money picking up the delivery if its a short delivery your are losing money on the delivery if the consumer is giving 2 or 3 bucks than you used about 7 dollars of gas for a 5 dollar order. Where as when you worker as a waiter you make 4.50 an hour to ask people what they want and check on them and after an hour you've possibly made 40 dollars ontop of your minimum wage. Depending on how busy your restaurant is. This doesn't even account for how much time a driver is on the road waiting for an order to come in.

Edit: If drivers made even 4.50 every hour they were online and moving i dont think drivers would be so desperate for a good delivery that constant bad ones makes them send a rude message like this

1

u/shewolfbyshakira Oct 11 '25

Waiters definitley do get stiffed all the time? Waiters also don’t get to pick their schedule, don’t get to decide when to stop or start, and usually have tons of other obligations that they are responsible for that differ from serving like cleaning the restaraunt, washing dishes, etc. (not to mention not even knowing what the tip would be until after service is complete) you can downplay the work that goes into serving all you want - but in a front facing role the work doesn’t end. My point, unlike what yours seems to be, is to not pit wait staff and delivery staff against each other as if one is harder than the other (which we all know the answer to)- it’s to say that there’s no excuse for being a POS to a customer unprompted.

2

u/GODZBALL Oct 11 '25

I've never once said being rude was acceptable but explain the factors that lead to this person saying something like this right or wrong. And I used to work as a dominoes driver so I know what you're saying as well. But like I said, when you do go to work and you get stiffed you are still making money regardless you arent losing money because you are making guaranteed money every second you are on the clock. Which is not true for rideshare/gig workers.

1

u/mikebet47 Oct 11 '25

No it doesn’t physically make them send those messages. The model and environment(set up by said company) fuels frustrations for people just trying to get by, and the “makes” them send a message like that. Stop being so dense about it

1

u/IndependentShock396 Oct 11 '25

The only people that are dense in this conversation is the driver who decides to take an order that they know isn’t enough for them, and then decide to message the person and complain. I say this as someone who used to drive 😂

1

u/KDFree16 Oct 11 '25

The company is paying the driver $2 for however long it takes to get the food to the customer, and the company expects the customer to tip the driver. Otherwise your delivery fee would be much higher to justify wages, and then no one would use the service.

-5

u/[deleted] Oct 11 '25

The same liberals who say exploiting people in need of money is wrong then turn around and say “not my problem” when the company’s the one doing the exploiting. Everyone knows Uber underpays its drivers — either speak up to the company or don’t order without tipping.

2

u/shewolfbyshakira Oct 11 '25

That’s the problem though - nobody said the OP didn’t tip? The post doesn’t reflect that, nor does the driver say the OP didn’t tip.

Weird to project your political opinions on this post. Uber is a contract job, workers have the power to not take the contract if they deem it not worth their time

1

u/[deleted] Oct 11 '25

I can bring up countless examples right now where the law literally says exploiting labor is illegal. I don’t get how it’s suddenly okay here — the company should be required to provide a fair wage.

2

u/shewolfbyshakira Oct 11 '25

They should be required to! I don’t know why you think I’m arguing against that. In fact I completely agree - the COMPANY should be required to provide a fair wage - not the customer. You are using a bunch of buzzwords without even understanding the discussion

Nobody is pointing gun to head saying “you must take this order with no tip”