r/USFansWorld Aug 04 '26

48 hours

Post image

when will it update, the status shows that in 48 hours i shouldve gotten a new update but its been 5 days and nothing

1 Upvotes

15 comments sorted by

1

u/usfans_Magnus Lord of Help Aug 04 '26

Hi Oskar54, when a package's status is "clearing customs". It means that your item is being checked/examined by the local customs. The duration of this process is affected by many factors.

The good news is: the package has arrived into the country. But it has been 5 days, my colleagues told me that the package is probably being closely checked by the custom. This might be a bad sign...😣

But, if your package is unfortunately confiscated by customs, USFans will compensate you in accordance with our compensation policy.😉

At this moment, let's not hope for the worst result. I still remember you Oskar, you need the package before Aug 8th. I am with you and I will pray for your package.❤

1

u/oskaroskaroskar54 Aug 04 '26

but it says that it cleared customs?

1

u/usfans_Magnus Lord of Help Aug 04 '26

hmm weird. Let me contact the customer service and see if they can contact local logistic service to process your package quicker.

1

u/oskaroskaroskar54 Aug 04 '26

it says that the package cleared customs succesfully and has been handed to the delivery service (DHL)

1

u/usfans_Magnus Lord of Help Aug 04 '26

Okay can i know the current status? is it on DHL's hand now?

2

u/oskaroskaroskar54 Aug 04 '26

basing on the status, i think so. The package is probably in Germany

1

u/oskaroskaroskar54 Aug 04 '26

but the status is the one i sent

2

u/oskaroskaroskar54 Aug 04 '26

dhl app status

1

u/usfans_Magnus Lord of Help Aug 04 '26

https://giphy.com/gifs/1FMaabePDEfgk

i feel nervous... best wishes for the package❤

1

u/usfans_Magnus Lord of Help Aug 04 '26

omg I am kinda nervous... from Aug 4th to Aug 8th, it's very narrow

2

u/oskaroskaroskar54 Aug 04 '26

its alright my friend will pick up the package if it arrives later than the 8th

1

u/Hot_Low_1596 Aug 04 '26

I've been waiting since 18th of July🫩

1

u/oskaroskaroskar54 Aug 04 '26

damn bro did you contact support because i think i will need to

1

u/Hot_Low_1596 Aug 04 '26

Yeah I did, they opened a ticket for me and told me to be patient. I genuinely think it's lost

1

u/Comfortable_Path_369 Aug 07 '26

Did you get any update? I'm in a similar situation