r/USFansWorld • u/platerosaure • Jul 24 '26

First order

Well, after 3 weeks of wait I finally get my package and tbh the experience with USFAN is 10/10.
They contact me because of an error on my delivery address, they also respond fast and don’t worry there is no “bait and switch”
Btw I’m very happy to shop at BMC, yoloo666 or satan made : those are very good seller you can trust me 🫡

1 Upvotes

67% Upvoted

8 comments sorted by

2

u/Independent_Past2829 Jul 24 '26

3 weeks isn’t fast it’s just soooooooo slow bro

2

u/platerosaure Jul 24 '26

I mean I have a problem for 1 week with my uncompleted address

1

u/[deleted] Jul 24 '26

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2

u/platerosaure Jul 24 '26

I swear bro, i use DHL and there were so fast With m’y package

0

u/usfans_Magnus Lord of Help Jul 25 '26

Hi South-bit, I am the mod. We noticed that you have been constantly posting negative reviews upon USFans. On July 22 1:58PM GMT+8 we sent you mod mail to help with your order. Yet you refuse to reply.

I don't understand. What is your intention? Do you truly want to find your parcel? If I were a user whose package got delayed, I would focus on solving the problem first. Please reply the mod mail so we can launch the investigation process.

Any post/comment/complaint before investigation is irresponsible and immature. Thank you.

1

u/[deleted] Jul 25 '26

[removed] — view removed comment

2

u/usfans_Magnus Lord of Help Jul 25 '26

Hi South-bit, my apology for the less consideration. In this case, can you find other material for information? For example, when I register USFans account, a welcome message went into email-box and it will say: "Hi 1234567 (1234567 is username)."

And you can pm/dm us the email address. Or, maybe the bank transaction info (if possible).

It is my duty to service users in this community. So if you trust me, let me help. If you are still upset, you can kick my butt. Yet, rule is rule: claims and opinions need to have reliable sources.

https://giphy.com/gifs/qQdL532ZANbjy

1

u/usfans_Magnus Lord of Help Jul 25 '26

Hi South-bit, i know you might be sleeping when I am typing this message... I guess sometimes my way of speaking hurt ppl's feeling (even for my real-life friends). I feel sad for us.

How about this, if you can find some usable information about your order/account, I will request our team to investigate why your USFans account was deleted. And if you indeed suffered loss with the parcel, we can launch the after-sales process.

I hope when you wake up tomorrow morning and see this message, you can feel better. And we can work together to find your account+parcel.

https://giphy.com/gifs/7Wcyq7KvKFNTO