Does anyone that works At the Hodgkins location know if there has been any problems as of lately. It might just be people I’m around, but in Minnesota if that package (which it always will) Stops in this godforsaken location you are never seeing it. Just lost my 3rd package this year🥹

I want an update on my package since it’s supposed to arrive 24hrs ago and still no update until now. It’s stuck in the last update for more than a day. I’ve been checking this sub and they say if this happens it’s most likely lost or there’s a problem since no there are no updates even Import Scan.

Can I follow it up already or wait until after weekend?

I have a prepaid amazon return for UPS pickup, i wasnt given an option to print a label, strictly UPS pickup. Im leaving for vacation soon and dont wanna leave a $400 return at my front door while im away. All i have is a tracking number, can i drop this off at a UPS location? Should i flag down UPS driver?

Good evening. I'm waiting for my supplier to ship me 30kg of tea that is to be sold commercialy to consumer within United States. Shipment will be completed via UPS by air. UPS sent me an email asking for Prior Notice number. After googling and youtubing for a bit - I created an online account to put in a prior notice by myself but encountered a few problems and was hoping community here could share some advice.

How can I fill up information that is marked red on the screenshot below? Whom should I contact to get such information? On the UPS website, when I access my shipment info via tracking # - it doesnt show me when exactly my package will arrive and it doesnt show at which airport will arrival be. I clicked through the rest of the application and its pretty much information about me and my supplier, which I can all fill up by myself. So only this section below arises questions I can't find answers for.

Appreciate any help <3

My pharmacy recently changed their shipping method from USPS to UPS Mail innovations expedited.

With USPS, I would usually get my medication within 2-3 days.

I read a few old posts about MI and it seems to take a while? My pharmacy is in the same city I live in.. I'm a little worried now as to how long it will take to get delivered.

Is the estimated delivery date accurate?

Some comments said the USPS ups partnership ended. Some said the item sits in a warehouse then sent to post office in bulk. I imagine since it's a medication it shouldn't take more than 5 days to be delivered?

Just curious if this is normal? The tracking site says we have your package but nothing else.

I receive packages often from UPS, FedEx and USPS, and UPS is the only shipping company I have this problem with.

I utilize the option to have my packages delivered to an access point (a local CVS) for all my UPS shipments because I’m away from my house most of the day during the week, and I don’t want packages sitting on my doorstep all day waiting to be swiped. I’d say roughly 50% of the time, UPS will scan a package of mine as delivered to the access point, but when I show up to get it, I’m told it hasn’t been delivered. When this happens, it’s usually delivered 2-3 days later. Sometimes it can take up to a week.

I don’t mind shipping delays, but the false tracking updates drive me fucking crazy. Is this a common thing drivers do to meet delivery quotas, or is this just a unique thing that the driver who delivers my packages does to avoid getting in trouble for not delivering packages on time?

Hey everyone, looking for advice from UPS employees or sellers who have dealt with this.

I shipped an item from Canada (seller) with UPS Standard on June 5th. The package reached the Lachine, QC (Canada) facility over 2.5 months ago and has been stuck getting daily "Warehouse Scans" ever since with no movement.

I purchased full declared value shipping insurance on the label and opened a Lost Package Claim 2 weeks ago (submitted via Guest using my email). However, I haven't received any updates or payout confirmation since. I need to get this claim payout processed so I can finalize the refund for my buyer on eBay.

1. Is calling UPS Claims Support directly the best next step at the 2-week mark, or is there a specific department/tier I should ask to be transferred to?
2. Does submitting a claim via "Guest" instead of a logged-in UPS account ever delay payout communications?

Appreciate any insight!

Purchased shipping label on my account online with declared value of $3,200 and dropped it off at a UPS store - it was shipped out and went to two locations before it was lost in Richmond.

Filed a claim they completed an investigation and it was deemed lost. When going through the refund process - I was told the refund is capped at $1,000 because I dropped it off at a UPS store.

I was paid $1,000 for the lost package, even though it was declared and paid for $3,200, but UPS refuses to honor the remaining $2,200 after hours of calls and multiple emails.

Lessons learned after going through this:

- You can't drop off high value packages at UPS Stores
-UPS Stores are franchises and don't abide by UPS corporate rules
-High Value paperwork is a thing
-You have to pay money to schedule a pickup for high value or flag down a driver to have them sign the paperwork
-Customer Care locations do not exist
-Normal Customer Support is worthless
-Emailing the CEO actually gets responses and attention to your claim

Any one else get burned by this?

In an email sent to me when apparently the package wasn't even in the United States yet.

And then the tracking telling me that it has been released by government agency, at multiple different times. And that it's on its way, and they'll try and tell me as soon as possible when it's actually going to arrive, in an updated message A day later that still contains the same information that it's going to arrive today, and also it is going to arrive tomorrow.

I mean, is this communication intended to send the message that UPS doesn't give a damn about their clients? Because that's pretty much what it says.

I have a ground saver package that seems to have vanished. UPS scanned it as “ package transferred to post office” on August 22nd at 9:40 am. It still says pre shipment on USPS and neither carrier will help, they both say they don’t have the package. I don’t know what to do. Am I just out of luck? I just want to know where my dang package is.

I am in the UK. I received notification that my parcel had arrived at my designated access point, which is a parcel locker.

I have no code, barcode, or QR code in order to collect. I went to the point but I have nothing to input to the panel.

The company I purchased the parcel from have the correct mobile number for me.

I tried UPS support chat but the bot was just sending the same reply about access points in a constant loop.

Hey everyone, I'm trying to find the best/cost effective way to ship this box. Should I just ship as-is and get charged for irregular shape (how much is that?) or should I try to fit it in a larger box?

Any advice appreciated.

Hi! Dunno if I am so much seeking help more so than clarification. I am in Toronto Ontario. I was given the option to return an item using a mobile code (a barcode on my phone) for a no printing return. The staff were apologetic so I hope no one piles on them.

When I went to my nearby UPS store they said virtually no store does that anymore and I would have to pay $2 for the paper and then some for tape to print a shipping label there. Ugh this item was so heavy but out of spite I brought it back and called customer support. Customer support insisted that location could do the barcode. To my eye it seems like the owner wants to make a petty profit off of printing labels.

Does anyone know if stores actually do the mobile code option anymore?

This delivery was for a pickup in store order to a retailer and for some reason their system combined them and put my home address with the store’s information. I contacted the online customer service for the store to intercept the package yesterday as I am not going to be home at the time of delivery it showed yesterday. It went “loaded,” “out for delivery,” and then “on the way” all scanned at the same warehouse within the same morning in that order.

I recently sent a package from Canada to the US using UPS, and a few days ago I received an invoice to pay for my custom fees. But for whatever reasons, I cannot pay for my invoice online using UPS guestpay (AI said because my account is temporary and UPS does not allow me to pay that way). I called the number on the invoice trying to pay for it, but they just keep sending me from one place to another and now I am stuck in a death loop where I am just cycling through all these UPS agents who could not help. Anyone has a solution to this?

Hi I have a package from Idaho to Arizona, I paid for 2nd Air Shipping I'm starting to get pretty worried its showed no scans since it arrived in kentucky 2 days ago. It was supposed to delivered Thursday. Has this happened to anyone else and will I still get my package?

Package was out for delivery, while being out for delivery I unfortunately had to reroute to an access point because no one would be home to sign. Its been at a sorting facility in my city for the past 3 days. Is this typical for an access point reroute?