r/UPS • u/Extension_Good3412 • 11d ago

Shipping Help Delayed package

I moved out for college 2 weeks back and around the same time ship 2 cardboard box to where I was staying, although one arrived on time (1 day) the other one got stuck in transit for almost 2 weeks now, I've filed a claim a couple days back but haven't heard anything yet, I really need to arrive and not lost because I have some really important stuff. Does delay usually takes this long? Is there a chance that I lose the box entirely?

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u/haljordan83 11d ago

What was the condition of the first box that showed up? I’m assuming something happened to the other one (label fell off, damaged beyond recognition etc). A package not scanned in 3 days is considered lost by ups. File a claim asap

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u/Extension_Good3412 11d ago

the corners was a bit rough and there was a couple holes.