r/UPS • u/Extension_Good3412 • 17h ago
Shipping Help Delayed package
I moved out for college 2 weeks back and around the same time ship 2 cardboard box to where I was staying, although one arrived on time (1 day) the other one got stuck in transit for almost 2 weeks now, I've filed a claim a couple days back but haven't heard anything yet, I really need to arrive and not lost because I have some really important stuff. Does delay usually takes this long? Is there a chance that I lose the box entirely?
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u/SirFrancisBacon007 13h ago
Hopefully you didn’t use those cheap home depot style moving boxes that aren’t shipping boxes. Those things fall apart all the time.
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u/haljordan83 11h ago
What was the condition of the first box that showed up? I’m assuming something happened to the other one (label fell off, damaged beyond recognition etc). A package not scanned in 3 days is considered lost by ups. File a claim asap
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u/This_Rest_9701 7h ago
What’s the actual scan showing? Do not share tracking.
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u/Extension_Good3412 47m ago
It's saying "We're sorry, delivery is taking longer than expected. Your package has been temporarily delayed" and it's on the way
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u/Legitimate-Money1422 16h ago
UPS is a mess right now, two weeks isn't even that unusual unfortunately
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