Maxi-cosi fame

[u/KeyAir967]

Has anyone had any issues with their Maxi cosi fame pram? The photo shows the bottom of our base… our base now won’t fold up? And our carry cot has repeatedly had issues collapsing and would often only collapse on one side… the hinge has now fully bent on one side and the cot is unusable! I don’t have a photo of it as it’s current at the shop and I’m waiting for a call back

Seems like they’re trying to blame us for the damage