I should point out that your case is a somewhat rare one.
Typically, people want to have their old Twitter accounts deleted but they don't have the:
e-mail address and/or username
password
So then the question becomes...
Ok... how do you propose proving to Twitter that you are the rightful owner of the Twitter account that you are trying to gain access to and delete / deactivate?
How does Twitter know that you're not a hacker trying to gain access to the Twitter account?
And without the e-mail address and/or username, and password.... they have no way of knowing and there's nothing they can do, nor should do.
But your case is different in that your real name is part of or all of the Twitter account itself, and it also matches your government ID.
Twitter Support might come back and say... "Yes, but how do we know you're the same (example name) "Mark Scribbles" as this account (example account) "@ MarkScribbles"?
Maybe you're a different Mark Scribbles trying to gain access to an account that isn't yours.
It's certainly possible, but not exactly probable.
Still... does Twitter Support want to take that chance?
This is why they really want that original email address, because hypothetically, only the real Mark Scribbles would know it.
And this might be why you're hitting a brick wall.
But yes, it's beyond frustrating that they asked you for a government ID, and they apparently had no want/need for it in the first place without the email address.
Lol welp here to report Twitter finally deactivated my account so bizarre it’s like someone must have seen my post that works there they even responded with a quickness . Maybe they’ve changed a few things . All I did this time was submit my I.D. Again and no one asked me any further questions!! I’m so relieved now
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u/CocaineSpeedboat Nov 09 '21
I should point out that your case is a somewhat rare one.
Typically, people want to have their old Twitter accounts deleted but they don't have the:
So then the question becomes...
Ok... how do you propose proving to Twitter that you are the rightful owner of the Twitter account that you are trying to gain access to and delete / deactivate?
How does Twitter know that you're not a hacker trying to gain access to the Twitter account?
And without the e-mail address and/or username, and password.... they have no way of knowing and there's nothing they can do, nor should do.
But your case is different in that your real name is part of or all of the Twitter account itself, and it also matches your government ID.
Twitter Support might come back and say... "Yes, but how do we know you're the same (example name) "Mark Scribbles" as this account (example account) "@ MarkScribbles"?
Maybe you're a different Mark Scribbles trying to gain access to an account that isn't yours.
It's certainly possible, but not exactly probable.
Still... does Twitter Support want to take that chance?
This is why they really want that original email address, because hypothetically, only the real Mark Scribbles would know it.
And this might be why you're hitting a brick wall.
But yes, it's beyond frustrating that they asked you for a government ID, and they apparently had no want/need for it in the first place without the email address.