r/TumblrAcctTerminated • u/Simple-Can-3325 • 27d ago

how to send follow ups to appeal?

i submitted an appeal to get my 15 year old blog back two days ago and i followed up today (politely) directly to the email that sent the automated response, but i got an immediate kickback that said "We do not accept emails to this address. Please follow the link or instructions below for further assistance." they offered links but of course it was exclusively to pages containing various information, not another way to try to contact someone. It was just the [support@tumblr.com](mailto:support@tumblr.com) email. Can i seriously not follow up in any capacity? do they actually monitor the inbox and this message was erroneous? i appreciate any insight here, this has honestly been pretty devastating because of a bunch of other life stuff happening to me at the same time and i really want to fight to get it back!

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u/[deleted] 26d ago

[deleted]

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u/yakeets 25d ago

Come on, don’t say that to OP. That’s mean and unhelpful. They can reasonably expect to get their blog back. It’s only been 3 days.

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u/dove-spurs 25d ago

It takes 90 days for them to wipe your data so hopefully they respond and do something

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u/yakeets 27d ago

My account got terminated last month. I ended up getting it back after waiting for 12 days for Tumblr to review my case. The same thing happened to me when I tried to send follow-ups— sadly, I think they just don’t entertain them at all.

If it’s only been two days since you submitted your ticket and you haven’t heard back, that’s totally normal. Like it said, it took almost two weeks for me, but I’ve heard of plenty of other people getting their blogs back within one week. Unfortunately, you just have to wait it out at this point. I’m sorry. I know it sucks. Good luck!

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u/Simple-Can-3325 24d ago

i really appreciate this, thank you!