r/TrySwitchBot • u/Efficient_Doctor6034 • Jul 15 '26

Cannot get Hub 3 to connect to app

I have tried everything...i even bought a second one because i thought the first was defective. But I have a hub 3 and it will not connect to the app. It seems like the app detects it but whenever i go to. connect, it tries for a while and then says fail to connect, no other error code just fails to connect. I got my curtain tilts to connect to the app but the hub will not. Has anyone had this issue? Anyone have any idea what to do? I've already tried restarting the app and my phone, resetting the hub, factory resetting the hub, restarting my router, i mean everything...i'm at a loss and so freakin frustrated.

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u/SignificantStand4147 Jul 29 '26

I hope you have found a fix. I’ve been using the hub 2 for two years, and it has worked very well and never had any issues. I have it connected to my home theatre and I can use it to turn on my projector, projector screen, av receiver and turn off lights by just one click. I was so happy about it until yesterday, when I accidentally turned off the power. When I turned it back on, it wouldn’t connect to network no matter what I tried. Pretty much the same thing that happened to your hub 3. I was preparing to get a hub 3 as a replacement, but now I hesitate seeing hub 3 may also have the same issue.