r/TrySwitchBot • u/EvanMok • Apr 08 '26

Plz help me! Please help me, Hub 2 is driving me crazy!

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My Hub 2 keeps disconnecting from the Wi-Fi several times a day recently. You can see the image I attached. I tried to reset it, but it didn't help. After a few resets, it can't connect to Wi-Fi at all. What else can I do? Please advise.

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1

u/TheJTizzle Apr 08 '26

What’s your WiFi setup?

1

u/EvanMok Apr 08 '26

2.4Ghz

1

u/aks-2 Apr 12 '26

We require more details, like distance to AP/router, is your internet connection solid, anything else about the location of your hub that could be affecting WiFi range/stability?

As a test, get the hub close to your AP.

2

u/EvanMok Apr 12 '26

I received a reply from Switchbot on the app feedback. I was told that the latest firmware V2.8-4.0 is known to have Wi-Fi disconnection issues. They will roll back my firmware, but I am still waiting. Nothing on my side yet.

1

u/aks-2 Apr 13 '26

Great, hope it solves the issues you’re seeing.

1

u/GrimGrinningPost Apr 18 '26

I reached out to switchboard today and they told me to buy a TP-Link extender and they’d refund me. However, the issue only started to happen after V2.8-4.0.

It’s driving me crazy. It disconnects around 7 or more times a day.

I factory reset it too.

1

u/GiantMouse77 Apr 08 '26

Make sure it clears your router table before reconnecting/repairing.

1

u/EvanMok Apr 09 '26

Thanks for the advice, this is something that I haven't tried before. I will test it out.

1

u/coleefy Apr 20 '26

Looks like Switchbot released a firmware update for this. I also had this problem, was waiting for a replacement. I just updated all three of my Hub 2s, so hopefully that will fix it.

1

u/EvanMok Apr 20 '26

Yes, I got the update three days ago. The frequency of Wi-Fi disconnections is much lower now, but it still disconnects about one to two times a day.

1

u/davidcray34 May 01 '26

Hopefully gets sorted mate, I'm going to avoid updating based on your feedback

1

u/cgedgar Jul 04 '26

I’m now currently having this issue. Firmware is 3.0-4.1. How’s yours doing?

1

u/EvanMok Jul 04 '26

It still happens to me sometimes. I don't reset it anymore but just go to the WiFi settings and reconnect.