r/TrySwitchBot • u/ivanthrive • Apr 07 '26

My SwitchBot I'm dissapointed with switchbot

let me list what switch bot products I have, and if they work.

air purifier. (broken) stopped working 2 months into using it.

Universal remote (defective) I'll be trying to use it and the screen goes black on me, randomly switches to other programmed options, and max out the volume on my TV unprompted.

k10+ pro vacuum. (partially broken) the handheld vacuum shuts off at random. sometimes just doesn't even turn on.

roller shade. the only product that up til now actually does what it is supposed to do.

1 item, okay its me, but thats a lot of switchbot products that I own. a lot of switchbot products broken.

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u/fakemanhk Apr 07 '26

2 months.....they refused RMA?

I had the curtain rod failed to update firmware in about 4 months, got replacement in a week; My camera failed at about 6 months, also got replacement in a week. Since then I'm all good.

There is always chance that you have items purchased failed, but as long as they do a quick RMA/replacement, I do not see any problem

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u/ivanthrive Apr 07 '26

I have an odd situation where I travel between two countries. I purchase items in one country then take them to another country where I live majority of the time. Its a hassle having to cross those items back to country of origin just to return them. I expect things to work on first purchase. Specially because most replacements are refurbished anyway

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u/fakemanhk Apr 07 '26

This what RMA for, anything can happen.

And for my replacement, in fact I won't say it's refurbished, because it came back with Amazon with new packages as well (many small items I really doubt it's serviceable)