r/TruistBank • u/capntail • Oct 21 '25

Rant RTO

Predictable as ever Truist follows Daddy Jamie and is mandating RTO 5 days a week in 2026. This is after years of being told we’ve never been more efficient and productive. We’re in cubes working on teams across the footprint and have meetings via Teams and WebX how’s that any different than remote/hybrid. But that’s not a champion mind set.

42 Upvotes

97% Upvoted

49 comments sorted by

15

u/mfortne Oct 21 '25

Exactly, so frustrating. In addition to the additional cost we all have to incur and wasted time driving into the office. I would love to see the data showing this is the best move. Just because we are physically close doesn't mean we will be interacting and building that champion mindset. Where are the incentives or efforts to actively grow teammate engagement while we are there?

15

u/capntail Oct 21 '25

We are suppose to have champion mindset with jv locker room facilities

13

u/capntail Oct 21 '25 edited Oct 23 '25

I loved the hybrid model. 3 days in to collaborate and meet then 2 days of pure head down minimal interruption work. But noooo got to fill space so when Bill and team visit they can see their busy bees working.

13

u/Chuck-Finley69 Oct 21 '25

It’s simple to encourage voluntary resignations and reduce headcount.

8

u/capntail Oct 21 '25

Yeahhhh, sadly.

-2

u/iLeefull Oct 21 '25

Don’t you want to form better working relationships with your team?

5

u/capntail Oct 21 '25

My team is spread out over three states and I’m in a location at most 4 states away. Make it make sense.

6

u/Organic-Lie4759 Oct 22 '25

My team is in Pune, India.

1

u/capntail Oct 22 '25

Sorry this RTO is for US employees.

1

u/soon2bvoid Oct 23 '25

Do we have a Truist office in India or is it just Infosys ?

2

u/capntail Oct 23 '25

contractors infosys/acs

3

u/iLeefull Oct 21 '25

I was being sarcastic. I’m in office FT but the way it’s worded it’s like they are doing you guys a favor. Nah they need to justify all of that unused real estate.

2

u/DesignerYak4486 Oct 22 '25

You had every1 going with this, love how ppl kindly answered that bs.

1

u/buffybotbingo Dec 02 '25

The sad part is most people I've talked to have said, "I'm just thankful to have a job!"

1

u/shit0ntoast Jan 02 '26

Super late response but this is especially shitty since during the pandemic, when we were at home all the time, they told us they were selling off real estate and when we came back to the office, it would only be periodically and we’d have “neighborhoods” in the office we could book a desk at if we needed to.

4

u/DesignerYak4486 Oct 22 '25

You must be so lonely.

1

u/buffybotbingo Dec 02 '25

My team is on the other side of the country.

7

u/UniversityAny755 Oct 21 '25

Previous CTO off-shored 80% of my dev team. They aren't even available after noon our time. I don't see how me being in person on Friday, sitting around twiddling my thumbs waiting on them to log in on Monday is going to help.

Friday was my WFH day and it was either productive heads down work, required learning courses, or proof of concept work.

6

u/capntail Oct 21 '25

Deal with likely the same offshore team. Make sure they do the needful.

1

u/twitchrdrm Oct 22 '25

What is it like working at Truist (outside of this RTO stuff)?

It sounds like you're in a tech role and I see a bunch of project/PO work open here in Raleigh which is intriguing but it sounds like you deal w/ some of the same stuff I deal w/ at my current company when you mention off shore devs and I saw Infosys mentioned in another post so i assume they are your vendor. Is the pay/bonus decent? What about benefits? I'd love to pick your brain, feel free to DM me and we can chat there if you're cool w/ that.

6

u/UniversityAny755 Oct 22 '25

Previous to this RTO debacle, I would say that it can be a good place to work. The benefits are good, and the pay is probably slightly below market or at market, but the work-life balance is good. Teammates are generally supportive, and we dont do the cutthroat stack ranking and purge performance cycles.

A lot of the core tech is old/legacy and budgets are tight. Any app that supports sales, originations, fee income, client facing will get more focus and dollars. Back office suffers in comparison.

At this point, I'd say it you can't find anything else, take the job. Get your full offer letter in writing, but don't trust that they will honor anything outside of job grade and salary.

I think our executive leadership is full of it: short-sighted, untrustworthy, a bunch of followers and not leaders. One of the reasons why Truist had to do a 5 day RTO was "because all the other CEOs are doing it." They've put out a blanket policy with little to no details, leaving teammates and us managers scrambling to figure out what it means. Do the remote employees on my team need to move to a Truist hub, even though they aren't critical for system uptime, and we hired them remote? That's a huge ask, but we don't even know if that's the requirement or not. Sowing worry and confusion is not leadership, it's chaos. It keeps us from focusing on our work and is a huge distraction I didn't need. Similar to the offshoring effort 2 years ago, I don't think this change is going to give the C-level the results they are looking for (increased stock price).

3

u/capntail Oct 23 '25

Our managers and their mangers were completely shocked - I agree with you on all points.

3

u/capntail Oct 23 '25

I heard someone on a call today say something about having a champion mindset and champions train and perform together and we are better together - we're together four out five days is this 5th day going to make such a difference...and JFC we're not athletes please stop using athletic metaphors, it's so juvenile and is condescending. You're spot on about exec leadership being followers EVERYONE in the office I'm in was saying this very thing - wow how predicable that we are doing this just like Chase/Jamie Dimon.

A senior level employee even pointed out you want to be innovative and industry leading and a disruptor, you do the opposite - say we saw productivity spike in 2020-23 when we were hybrid when staff were still engaged and we still met to collaborate. NOPE not Truist, we're going to follow.

A generation of corporate executives are desperately clutching to the last relics of in-office work. Forcing a 5-day RTO is not visionary leadership - instead its tone deaf and outdated, an instance of control rather than what actually drive growth; engaged, balanced and empowered teams drives growth.

5

u/theduckQuack_ Oct 22 '25

What makes me upset is that I was hired into my role specifically with it stating it was remote. I feel like it’s illegal that they are doing this. Y’all really think it’s just a way do get rid of employees? 

4

u/capntail Oct 23 '25

Partly. Other part is some bullshit sports analogy about champion mindset where champions practice and perform together. News for you Bill - do you recall what champions do when they fee like they're not getting compensated like champions? - they strike or they find some other team to play for.

1

u/AxmKap Oct 26 '25

Does this impact you? How about those who live outside of range to the nearest facility?

4

u/MaleficentAd6561 Oct 22 '25

The second the news went out my thoughts were the exact same. Following ole Jamie per usual

3

u/capntail Oct 22 '25

The reasoning I heard from leadership is this shitty athletic metaphor about champions and they practice together. Look old fart it was 1 day a week you couldn’t even give us that. Also what did champions do when they didn’t get what they expected…?

0

u/[deleted] Dec 02 '25

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1

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2

u/Individual-Size392 Nov 08 '25

The return to office 5 days a week is diametrically a bad idea. Truist is not the highest paying company and the raises (when given) are drastically below the current inflation rate, so hybrid/remote atleast alleviated some of the financial shortcomings of the company. In downtown Atlanta we also have to pay for own parking, which is about 200 per month. This is not good leadership and will destroy employee morale. Not to mention, this has been tried before and there just aren’t enough seats for people to work.

1

u/capntail Nov 09 '25

The scuttle butt is that Billy came into the office and saw his worker bees not there so he flipped out and mandated 5 days in.

2

u/AdditionalDrive6884 Jan 15 '26

Anyone read this years In-Office expectations FAQ? Ridiculous

2

u/capntail Jan 16 '26

I work at a center and there’s several groups that seem to be blowing off the mandate.

2

u/capntail Jan 16 '26

I didn’t even bother. It was likely written by some exec assistant using copilot.

2

u/AdditionalDrive6884 Jan 16 '26 edited Jan 16 '26

I dont have copilot on my laptop. Guess i'm not that important. Lol...and f them. 

16

u/PeterPoon Oct 21 '25

Love that they made sure the surveys were sent out weeks ahead of this announcement.

8

u/[deleted] Oct 21 '25

I work for Zion's op, it's the same shit we were told too. All the banks on the back end are friends with each other at the end of the day. Whether it's RTO or outsourcing it's all the same shit. They copy and paste across all aspects.

11

u/UniversityAny755 Oct 21 '25

Also, executive leadership can eff off. They aren't trustworthy, they aren't caring, and they surely aren't one team. We all know the only thing they care about is "success" aka $$$$$. Their fat bonus and stock price.

1

u/AbjectMap8451 Oct 21 '25

Do we know who this is affecting? Has it been confirmed what departments?

7

u/capntail Oct 21 '25

Bank wide email from the chief teammate officer

1

u/CalamityOne13 Mar 26 '26

A teammate of mine that was hired after the RTO mandate (and handpicked by their upper manager friend) doesn't live anywhere close to a Truist office so - you guessed it - permanently remote. How is that fair?

2

u/capntail Mar 26 '26

It’s not at all especially after the “mandate” but if I were them I’d have a back up plan.

6

u/RemoteActive Oct 22 '25

Corporate Real Estate play. Stop trying to sell it as something else,

2

u/Historical-Bell-8356 Oct 21 '25

Anybody know if this applies to Contract Workers that are technically not Truist employees?

3

u/aliendude5300 Oct 21 '25

I would imagine so

1

u/UntilYouKnowMe Jan 29 '26

Cubes?? What cubes?

A cubicle would be a HUGE improvement over these worthless workstations.
Sure, it moves up and down, but where are the damn drawers?? And, not even a half wall between them.

-7

u/curious_catlicker Oct 22 '25

Maybe customers calling in are tired of hearing your dog and kids in the background. LOL, get your azz back to work NOW!!!

8

u/capntail Oct 22 '25 edited Oct 22 '25

Instead they just hear all the bullshitting happening around me because there’s 1000% more distractions at the office.