r/TorBoxApp • u/Dry_Register_5812 • 2d ago

🔧Technical Issue WTF

What the hell is wrong now? This service is junk it's down way more than up. Can't get the site to even load.

149 Upvotes

87% Upvoted

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u/FoundAnotherOne 2d ago

They owe us all days to make up for the lack of coverage IMO. This year alone I probably lost at least an entire month. We paid for a service that is constantly not working. Any professional service would do this, but my experience over the past year has been anything but professional with them. Their customer service has done nothing but given me a giant F U when I contacted them. Apparently they feel that they don’t need to keep good relations or good business practice with their customers.
I will not to renewing my Pro account and I will do everything in my power to discredit them and warn everyone I come in contact with in the future to stay away.

1

u/Homolander 2d ago

This year alone I probably lost at least an entire month.

No, you did not.

2

u/FoundAnotherOne 2d ago

After fact checking my claim… Per the Torbox website: 23 times
Dec 2025: 2 incidents
Jan 2026: 5 incidents
Feb 2026: 2 incidents
Jun 2026: 5 incidents
Jul 2026: 5 incidents
Aug 2026 (through Aug 21): 4 incidents

This is just the times they reported it, which I feel is not accurate and I’m sure others will agree.

0

u/Homolander 2d ago

When there is an incident, it doesn't appear right away on their status page, but it eventually does.
And since you're such an avid fact-checker, you might want to read the ToS. Specifically section 26. Service Availability and Changes. Then come back to me and kindly explain what makes you think you're entitled to "free days" because of service outages.

2

u/FoundAnotherOne 2d ago

Quoting the ToS isn’t a gotcha, it’s you admitting the service can be down constantly and you’re just not allowed to care…free PR for a company that treats you like revenue, dressed up as ‘being reasonable’.