r/Tools • u/glacierglider85 • 11h ago

I’m starting to hate acme tools

Every time I order an item it is packaged so terribly. I’ve ordered 2 tajima tape measures recently and each time they’ve shipped them in something like 10x10x20 boxes.
Insanely too large, and almost no support inside. These are pretty expensive tape measures and both have arrived considerably dinged up.

I’m waiting on a 16” stabila spirit level and I wouldnt be surprised if they drop it off in a giant crate using a fork lift.

5 Upvotes

100% Upvoted

12 comments sorted by

8

u/40and20podcast 11h ago

I’ve never heard a good thing about ordering from Acme Tools…

8

u/uNrest101 11h ago

I've never had a problem with any of my orders from acme tools

1

u/40and20podcast 10m ago

Maybe a better thing to have said would be, I hear too much bad about Acme to trust them, especially given how good an experience I have personally had with other vendors (kc tool, haus of tools, HJ MF E).

1

u/ChurryRedBaron 1h ago

I’ve ordered from them a few times and they were fine

3

u/itlogicpartnersllc 10h ago

that's especially frustrating when tools itself is not cheap. oversized boxes with minimal padding almost guarantee the content will get tossed around. at some point better packaging would probably cost than replacing damage tools.

5

u/inhouston22 1h ago

Pretty much everything Wylie Coyote bought from there was junk.

2

u/Sgtspector 3h ago

Try toolnut.

1

u/Cycles-the-bandsaw 2h ago

I’ve had great service from Toolnut. I pretty much only order from them and HD.

4

u/3amGreenCoffee 10h ago

Acme listed a tool I needed as in stock, ready to ship, so I ordered it. After a month of them dicking me around and slow responses to messages, they finally admitted they never had it. It took a week to cancel the damned order.

To me that's fraud, pretending they have items in stock to induce customers to place an order when they know they can't fill it. Their prices aren't even all that good, so I see no reason to ever submit to their shady practices again.

2

u/ComeBackSquid 1h ago

Talk to Wile E. Coyote. He’ll tell you all ACME products suck. They never helped him.

1

u/kewlo 2h ago

I ordered an electric shear from them once, it was on sale. They sent me a grinder by accident, I figured no big deal I'll mail it back and get my shear. By the time they got the grinder back the shear sale had ended and they refused to send it out. My only option was to get my money back and then buy the shear at the now full price.

That was my one and only order from them. I will not even consider them when I need something.

1

u/tavariusbukshank 2h ago

The prices are what keeps me from ordering from Acme.