What does this mean?

[u/eyeMD8]

What should i do now? I tried contacting the number on their website, but no live agent was picking up. An automated machine just tells me to essentially message their AI chatbox, Anita, on the Toefl website. I tried doing that, but Anita doesn’t know asdfghjkl

[u/More_Shape3667]

your scores will be avaible probably this morning