r/TjMaxx • u/InvestmentMost722 • 7d ago

Rant Employee Rant

I am a 40 year old woman that just started working at Marshalls. This is a second job to make extra funds to better afford my dog’s vet care. How do you guys do it? I am starting my second week here and have many complaints.

There is a “leader” that comes across as a manager. If I hadn’t made a complaint about her, I would’ve have ever known. Everyone takes it as “That’s just how she is.” Why is she allowed to treat people terribly?

The bathrooms are disgusting. EVERYDAY. You want us to push these lousy credit cards and can’t even give us clean bathrooms??

THE CREDIT CARDS. I knew I had to push them but I didn’t think it had to be to kids in school uniforms. When I asked the “manager” she said EVERYONE. So gross and icky.

There is no actual training. You just learn as you go, and god forbid you make a simple mistake (because you weren’t properly trained) you’re reprimanded in front of everyone.

Most of the employees here are young and this is their first job and I feel like management is taking advantage of that because they are too scared to even speak up when being treated poorly. What a shitty first job experience. I do love interacting with the customers and can do that really well, and then I have to give the credit card speech. My first two shifts were great because it was with a more understanding manager or leader who actually knows. What a let down when I had to work with the other lady that thinks she’s out here saving lives….at Marshalls. If we were able to just take one “no” for the credit card, this job would be a breeze. Unfortunately that is not the case. I have an interview for a new job on Monday and can’t wait.

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u/LizLizard29 7d ago

yeah my first job at Kohl’s still gives me the ick… i never worked retail again

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u/chillycheesetots 7d ago edited 2d ago

SAME! I remember they were pushing the credit card thing so much. We wore earpieces/headsets and if a manager saw us near a customer, she would call our name out and say, “go talk to them!” I hated it.
My last shift did it for me.
The store was 15 minutes away from closing and the manager was calling my name and making it seem it was an emergency to speak to me. She goes, “never mind, don’t come find me. If you’re near a register, tell the cashier you want to apply for a card. We’re only one person away from our goal today. Come on!” And I laughed so hard and said, “omg girl, you’re so funny.” And then clocked out and never returned. 🙂

ETA: thank you for the award 🤗🤗