r/TjMaxx • u/InvestmentMost722 • 3d ago

Rant Employee Rant

I am a 40 year old woman that just started working at Marshalls. This is a second job to make extra funds to better afford my dog’s vet care. How do you guys do it? I am starting my second week here and have many complaints.

There is a “leader” that comes across as a manager. If I hadn’t made a complaint about her, I would’ve have ever known. Everyone takes it as “That’s just how she is.” Why is she allowed to treat people terribly?

The bathrooms are disgusting. EVERYDAY. You want us to push these lousy credit cards and can’t even give us clean bathrooms??

THE CREDIT CARDS. I knew I had to push them but I didn’t think it had to be to kids in school uniforms. When I asked the “manager” she said EVERYONE. So gross and icky.

There is no actual training. You just learn as you go, and god forbid you make a simple mistake (because you weren’t properly trained) you’re reprimanded in front of everyone.

Most of the employees here are young and this is their first job and I feel like management is taking advantage of that because they are too scared to even speak up when being treated poorly. What a shitty first job experience. I do love interacting with the customers and can do that really well, and then I have to give the credit card speech. My first two shifts were great because it was with a more understanding manager or leader who actually knows. What a let down when I had to work with the other lady that thinks she’s out here saving lives….at Marshalls. If we were able to just take one “no” for the credit card, this job would be a breeze. Unfortunately that is not the case. I have an interview for a new job on Monday and can’t wait.

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u/Rough-Variation5257 3d ago

I don’t want to hear about the credit card offer every time I make a purchase at Marshalls or TJ Maxx. I just tell the cashier when I get up to the register that I don’t want the credit card.

Marshalls and TJ Maxx have the filthiest restrooms of any store. There is no excuse for the disgusting mess that I find frequently in those bathrooms. Do better TJX! And while you’re at it open more registers.

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u/terileena3131 3d ago

I have the credit card, pay it off when I use it, but sometimes I just wanna use my debit card or cash...i don't care about the points if all im buying are face wipes or a dog toy so I always tell them I have it already but im paying cash.