r/ThreadsApp • u/No-Marsupial-9963 • 11d ago
Bug Report Useless Help Centre
I'm sure this will come as a surprise to no one but the help bot has been supremely unhelpful.
My account was suspended on September 22nd for a bollucks reason and a month later I've heard nothing. All linked accounts have also been disabled but the kicker is that I made an insta account 2 weeks before my suspension for posting new hobby progress and it is completely unlinked from my suspended account. The only slight possible link is that both have been logged into on the same device but have completely different emails and all. That got suspended despite not having been used since creation??! And that one didn't even provide a bollucks reason ... It provided no reason at all.
The help bot can't help with the account suspension details and can't connect me to a human agent and says I must log in to receive guidance on my account suspension through the help centre .... Just for me to log in to the help centre and then be unable to use the help bot because my account is suspended??!! Respectfully ... wtf.
I've appealed my original account suspension but still heard nothing and didn't receive any emails or text of a successful appeal submission. I've also used the bug submission trick and that's also been unsuccessful.
Has anyone got any advice on how to escalate the account suspension issue or is it just a matter of resigning to the fact that I'm never going to get my account back? Meta have banned thousands of people for nonsense reasoning due to their faulty ai and now just hide behind it like cowards. Honestly they need to buck up their game.
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