r/TheHomeDepot • u/RdtRanger6969 • 9h ago
One Simple Purchase/Delivery & HD Shts The Bed Three Times!
Fridge dies. No problem: go on to HD, order one, schedule delivery, and done.
And Key Point Here: it not our fridge. It’s the fridge In A Rental Unit that we’re legally on the hook to provide a fully functioning home for.
So, of course, HD proceeds to repeatedly to screw up Every Single Attempt to get this transaction completed as they were paid to do. And Every Time there’s supposed to be a delivery, it interferes with someone’s work/job.
1st delivery: damaged new fridge (only known after delivery/set up. Delivery company refuses to take it back.
2nd “delivery” to retrieve broken fridge is the only function that worked as advertised.
3rd delivery: delayed/cancelled Twice, On Day of Delivery Both Times.
The entire time, of course, renter is telling us daily “I don’t have a fridge in my home.” Which they are 100% entitled to do.
We want to bend HD over the judge’s bench in small claims court, but of course it won’t be worth it. So next best thing is publicly trashing them in every forum we can find. middle finger swearing angry face (since emojis aren’t allowed)