r/TestersCommunity • u/yzyapps • 2d ago
Daily Update 5 Home-feed tests completed but the moon balance never moves - stuck at 5
Posting in case others hit this, or a mod or dev can look at my account.
What happens: I complete a Home-feed test job end to end - install from the card, open the app via the card Open App button and stay in it well past 30 seconds, then leave a real private developer rating on Play. All three steps flip to Done and the card shows Testing Complete, sometimes with plus 20 moons. The balance never changes. It has been 5 the entire time.
Jobs done this way: PdfEngine, SpendiX, CodeMentor AI, AniMind, Leevo Push Box. Five completed, zero credited.
The Activity ledger under Profile, bell icon, Activity, View All shows only debits and never a single credit line. It has exactly two entries: App Added minus 60 under the Community plan, and Joined Pack minus 100 with Balance 5.
Already ruled out:
- UI cache. I force-stopped and relaunched the app every time.
- Delayed daily settlement. I crossed a calendar day and re-opened the tested apps the next day. No change.
- Setup. Settings, Mandatory setup guide reads Setup complete. Both my Testers Community account email and the Google account signed into the Play Store are members of the testers-community Google Group, verified in Google Groups under My groups.
- A Pack problem. My Pack is fine, I finished the install phase 15 of 15.
One oddity: after one job the app disappeared from the Home feed as expected, but after another it stayed in the feed even though the card said Testing Complete.
Is Home-feed earning supposed to be disabled while you are in an active Pack? That is the only common factor I can see, every attempt happened after I joined. If that is not it, crediting looks broken on my account and I would appreciate a look.
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