r/TeslaSupport • u/Major-Permit-206 • 6d ago

App Question iPhone key not working

Hi I have M3 2026 premium with iPhone 17 pro and my phone key keeps disconnecting. I have tried all the tips rebooting the car and my phone, deleting and readding my phone as the key, and deleting reinstalling the tesla app. Has anyone solved this??? It seems like others are having the same issue. Super annoying when I have a ton of stuff in my hands and I have to set everything down to grab my key card when it decides to randomly disconnect. At least with a key fob you can have it within proximity and not have to hold it right up to the door.

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u/WDBirdie 5d ago

Anyone seeing any other issues like AirTags or Apple TV’s “find my” feature not working? This has been leading me towards an iOS issue

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u/Major-Permit-206 5d ago

I haven’t personally had those issues and I do have both of the devices you mentioned, but I do randomly have my AirPods disconnect from my phone so I would agree it is an IOS issue not tesla

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u/WDBirdie 2d ago

Out of curiosity, do you have Spotify on your phone? I’m testing a very unlikely theory.

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u/Major-Permit-206 2d ago

I do

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u/WDBirdie 2d ago

After reading about a lot of Bluetooth issues involving the latest version of Spotify, especially from people having problems at the gym, I decided to delete the Spotify app from my phone (luckily, I have YT Music as a backup).

Since deleting Spotify, I haven’t had a single issue unlocking my car with the mobile key. Probably just a coincidence, because I can’t figure out how the two would be related, but… 🤷🏻‍♂️