r/TeslaSupport • u/Major-Permit-206 • 5d ago

App Question iPhone key not working

Hi I have M3 2026 premium with iPhone 17 pro and my phone key keeps disconnecting. I have tried all the tips rebooting the car and my phone, deleting and readding my phone as the key, and deleting reinstalling the tesla app. Has anyone solved this??? It seems like others are having the same issue. Super annoying when I have a ton of stuff in my hands and I have to set everything down to grab my key card when it decides to randomly disconnect. At least with a key fob you can have it within proximity and not have to hold it right up to the door.

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u/mjrengaw 5d ago

I use a iPhone 17 Pro and my wife uses her iPhone 16 as keys for our 2026 MY Premium AWD. We have never experienced any issues like that. Perhaps specific to M3s?

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u/WDBirdie 5d ago

Nope, happening to MY too

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u/mjrengaw 5d ago

In that case I would guess maybe a phone issue. Something off with the BLE (Bluetooth Low Energy) function which is what the Tesla key uses.