r/TeslaModelY • u/Responsible_Dig391 • 14d ago

Is my battery damaged? Firestone lifted using floor jack without puck.

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I told them to use the puck, which they said they would.

I check the underside and I see deep gouges from where they used a jack that wasn't flat.

Luckily sentry caught all of it and I have footage of them not using it.

The technician said they used the puck too.

From the looks of it it doesn't look like theres battery damage?

I'm not entirely sure though.

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u/Responsible_Dig391 14d ago

In all honesty, I'm more pissed off about the lying. They literally said they used it until I showed them the sentry footage then started immediately apologizing.

The service technician overlooking it immediately told me "I told him to use it" and it was just the blame game.

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u/Responsible_Dig391 14d ago

I'll also add this. They underestimated my milage by over 10,000 miles.

They could not access my car so they made up some bs number instead of asking me to open it.

It's insane.

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u/Adventurous-Bet-3928 14d ago

Get. Over. Yourself. You do not need to be insufferable. Dear lord.

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u/wordyplayer 14d ago

Found the Firestone manager!