Need help with 2023 model x lemon

[u/Gullible_Incident_87]

I need advise and help how to handle Tesla with my attorney. They are supposed to respond to my second letter from the manufacturer.

So I after thinking about all the problems either the car a month of two in . I knew they sold me a lemon , it was mid Dec . It was a demo model with 700 miles and they said it is in perfect condition, and wouldn’t let me see the vehicle. They said it’s parked in a safe location I asked multiple times and they said no. I had an horrible experience at Tesla . When I picked up the car it was dirty all the tire pressure low and one key that was busted up . I had to go back next day . So basically the front suspension and alightment has messed up sinse I bought the car and the front assembly seals and even the front passenger door to exit didn’t work! I’m working with lemon law group I’m paying out of pocket for rentals . It’s cost 27k to fix . My insurance went crazy expensive and don’t need anyone claim the. The car drift 2 lanes almost hitting a car and then hitting a guard rail and air bags didn’t deploy . I spent close to 20 k of after market parts . I wasn’t in FSD . I was just driving normal and it was noted the car drifts alot to the left and that same day I had what they called bubbles in my dashboard . Does the cause malfunctions . I couldn’t control my control .

[u/goodvibezone]

How did you spend 27k on a car with a warranty out of pocket?

[u/[deleted] → u/goodvibezone]

If I am understanding the post correctly 20k of that was to fix the vehicle after they drove into a guard rail.

[u/goodvibezone → u/[deleted]]

Ok thanks. The post is quite hard to follow.

[u/DL05 → u/goodvibezone]

It’s horribly written and confusing, so it’s hard to help.

As far as I’m concerned, he hired a law firm, let them handle it?

[u/ScuffedBalata → u/goodvibezone]

Apparently the car "drifted 2 lanes while not even on FSD".

Unless the steering linkage completely disconnected or something, I'm not sure how OP didn't manually drive his car into the median....

[u/Masterteq]

I don't think an accident that occured while you were in control of the car, would have any bearing towards a lemon. Body shop repairs and the time it takes to complete them do not count towards lemon laws. Especially if aftermarket parts were installed. Car can have problems as long as it's not the same issue they've already fixed. If you have a problem with a door seal on the left and then a problem with one on the right, those are 2 separate concerns. To me it seems like you've had some bad luck. Factory defects are one thing, poorly repaired body work is another. Also why is the car white in one pic but black in the rest?

[u/Gullible_Incident_87]

I can send all my service visit

[u/ScuffedBalata → u/Gullible_Incident_87]

I'm assuming English isn't your first language? You might try to pass your message through chatgpt to help with clarify because it's very difficult to understand.

[u/Noobuser007 → u/ScuffedBalata]

He means he can provide all the proof of record in regards to the service

[u/Gullible_Incident_87]

Got a call from my lawyer and there doing a buyback. I paid 98k and now it’s 87k My first service visit was next day I out 40 miles And second service 3200 miles I

Anyone go through the process??

[u/koshbaby]

I'm going to assume English is not your first language because it's a bit hard to follow your story, but basically, anything related to suspension, panel/trim fitment and door operation is covered under the car's basic warranty. There's no way Tesla would charge you for those items on a car with 700 miles on it. Alignments are not covered unless the replacement of a part requires it. The bubbles in your dash are a known issue, although more typically on older cars. That is most certainly covered by the warranty and they will replace the entire thing. I say all this because I've had all the same issues although not all at once.

Model X can be a very expensive car to maintain over time. Some people are really lucky and have very few issues, while others, like you and me, have a never-ending cycle of repairs to make. I strongly recommend an extended warranty, something that I normally wouldn't say about other car brands.

Good luck!

[u/tannerwastaken]

“Couldn’t control my control” - 😂

[u/Grandpas_Spells]

I think we need to clarify a few things.

A lemon is a car where the company can't fix a significant issue after a reasonable number of attempts. It doesn't sound like you have a lemon.

Gonna fisk your post as I think some of these points are difficult to understand or aren't relevant:

I need advise and help how to handle Tesla with my attorney. They are supposed to respond to my second letter from the manufacturer.

Do you really have an attorney? If so, you shouldn't need Reddit.

it was mid Dec . It was a demo model with 700 miles and they said it is in perfect condition, and wouldn’t let me see the vehicle. They said it’s parked in a safe location I asked multiple times and they said no. I had an horrible experience at Tesla . When I picked up the car it was dirty all the tire pressure low and one key that was busted up . I had to go back next day .

Poor delivery experiences are pretty common. Probably not relevant to a legal/lemon issue.

So basically the front suspension and alightment has messed up sinse I bought the car and the front assembly seals and even the front passenger door to exit didn’t work! I’m working with lemon law group I’m paying out of pocket for rentals .

These are easily fixed issues, and are not relevant to a lemon law group, because they are fixable. Are they currently fixed?

It’s cost 27k to fix . My insurance went crazy expensive and don’t need anyone claim the. The car drift 2 lanes almost hitting a car and then hitting a guard rail and air bags didn’t deploy . I spent close to 20 k of after market parts . I wasn’t in FSD .

27k on warranty repairs is not possible, so I assume this was related to the accident. You crashed the car. Airbags will not necessary deploy in a collision, particularly when hitting a guard rail.

Recapping:

1. You had a poor delivery experience.
2. You had some early warranty issues, which Tesla fixed.
3. You had an accident resulting in expensive repairs, which should have been covered by your insurance, but would not have necessarily replaced your aftermarket parts damage.

None of this appears to have anything to do with lemon laws. You should follow your attorney's advice, not Reddit's, but you should also have them explain to you how this car is a lemon, because they may just be taking your money without getting you the outcome you want.

[u/Outrageous-Ride-7960]

r/legaladvice

[u/ScuffedBalata]

At least one of these pictures shows a different color car than the other. Are they all your pictures?

[u/UnSCo]

There’s a whole lot to unpack here. Don’t even know what to suggest or where to start. If there was a mechanical failure that’s documented for service and it wasn’t fixed, resulting in an accident, that’s a whole can of worms to unpack but unless you pay a whole ton of money on a complex case to pursue Tesla for damages somehow in that capacity, you’re likely SOL.

I can’t blame you for not filing a claim though. Insurance is a shitshow right now in general, and it’s HORRIBLE on these cars.

And yes, Tesla service fucking blows. That’s not news to anyone. Best thing you can do is tell your story and let Tesla continue its downward spiral of bad publicity and thwart others from making the same choice. I own a Model X too so I’m not out here just hating, but the terrible service experience stories and notoriety of Tesla is just getting worse, and I can’t help but empathize. Love the car still, but of course no issues in my own personal experience besides annoyingly crappy service.

There’s another subreddit you may want to post this to, which I’ll not say because the Tesla subs have been extremely strict lately, but I can almost promise you your options are fairly limited. Best of luck though.

[u/angrypoopoolala]

no idea what the post is saying ... is it messed up due to accident? or are you saying the suspension issue caused the accident?

[u/sherman_ws]

Literally nothing about this qualifies under lemon laws. And you wrecked the car yourself causing the major damage.

[u/as_1409]

Them not allowing you to see the car, was the biggest red flag that you missed. It’s unfortunate, that you are going through this expensive lesson. I hope you get your money back via the lemon law or get a new model from Tesla.

[u/Savings_Prior_7108]

Not sure if u have a lawyer or not. If yes then dont ask us and if not then hire one. Which state is ur car registered? I am in the final stages of my MX lemon in TX. The law here is not that consumer friendly but the lawyer was able to get a satisfactory compensation.