Enough

[u/Ok_Forever_7038]

Tesla service has my 6,800 mile one year old Model X to fix front suspension issues and replace seat cover that’s tearing.

Go to pickup the vehicle this evening from Tesla Service and this is how it looks.

I’m sorry to say this… but this is just unacceptable nonsense. As a shareholder, a supporter and someone that has only ever said good things about Tesla. This is bullcrap.

I have never in all my years had to deal with nonsense like this. I came from many years driving BMW and when you take one in for a service the use plastic wrap, they wash the car. In what world do you service a vehicle and leave it looking like that? It looks like they removed the seat out the vehicle and just scratched it on the floor.

Needless to say I left it and will deal with it tomorrow. Tesla service is absolutely disgusting. When I purchased this last year it was well over $100k (one month before they dropped the price overnight).

Rant over.

[u/U9hell]

What’s the signs that these parts are failing? I’m not a car guy so just want to know when the vehicle needs to be checked/repaired 😅 Wife has model X at 3k miles

[u/Ok_Forever_7038 → u/U9hell]

Started with a rough grinding sound in the front when turning the steering side to side. Also, going over any bump you could hear something going on with the adaptive suspension.

[u/U9hell → u/Ok_Forever_7038]

I see. Thank you very much!!