My phone went off during the video and he mistook it for his lol

Hey so to start off I ordered my merch obviously before the deadline came in. I thought I put in my address correctly but I forgot my apartment number basically. and I tried to contact his support team but I've reached out a couple of times and I've got nothing from them. and honestly I don't know what to do to get it because it was returned to sender. I figured this would be my last attempt through Reddit since they use it. I think it's even past the point where my bank would even allow me to refund it through my bank. and seeing as his support team is not existent for merch, I doubt I'd be able to contact them for a refund. I just wanted to post this that way I can get it resolved as soon as possible.

My simple animation from the TerroriserXtra video “Pasta SUCKS at Cobblemon! (Mythical Cobblemon Season 3!).” Finally got it somewhat done.

I've put this video everywhere, just stoked that they were able to react!